At a Glance
- Tasks: Lead a historic hotel, inspire a team, and create unforgettable guest experiences.
- Company: The White Horse Hotel, a charming 15th-century coaching inn in Romsey.
- Benefits: Flexible work-life balance, generous bonuses, private healthcare, and 33 days holiday.
- Other info: Access to award-winning career development programmes and exclusive discounts.
- Why this job: Join a unique hotel where heritage meets modern hospitality and make a real impact.
- Qualifications: Experience in hospitality leadership and event management is essential.
The predicted salary is between 37800 - 46200 £ per year.
Lead a historic coaching inn. Inspire an exceptional team. Create unforgettable experiences.
The White Horse Hotel in Romsey, Hampshire, is a remarkable 15th-century coaching inn rich in history, character and charm. With individually designed bedrooms, a beautiful Tudor Lounge, a welcoming brasserie and distinctive period interiors, this is an opportunity to lead a unique hotel where heritage meets modern hospitality.
We’re looking for an ambitious and people-focused General Manager to bring our hotel to life, inspire our team and deliver exceptional experiences for every guest.
What you’ll be doing:
- Lead, motivate and develop a team that delivers outstanding hospitality.
- Drive revenue, profitability and commercial performance across the hotel.
- Maintain exceptional standards across bedrooms, food and beverage, housekeeping and events.
- Oversee and develop the hotel’s events business, ensuring exceptional delivery of weddings, functions and special occasions.
- Create memorable guest experiences that encourage repeat visits and glowing reviews.
- Build strong relationships within the local community and make the most of Romsey’s thriving market-town location.
- Take ownership of recruitment, training, budgets, costs and day-to-day operations.
- Celebrate the hotel’s unique heritage while ensuring it continues to thrive for modern guests.
What we’re looking for:
- Proven experience in a General Manager or senior hospitality leadership role.
- Essential: Proven experience managing and delivering events, including functions, weddings and special occasions.
- A natural leader who inspires, supports and develops their team.
- Strong commercial awareness and a track record of delivering results.
- A passion for outstanding food, drink and guest experiences.
- A hands-on approach, excellent communication skills and attention to detail.
- Someone who understands that great hospitality starts with great people.
What’s in it for you?
- Work-life balance: A genuine commitment to flexibility and working together to support a healthy work-life balance.
- Weekly tips: 100% of gratuities distributed to our teams every week through our TipJar tronc scheme.
- Generous bonuses: Monthly, quarterly and annual bonus opportunities.
- Health and wellbeing: Private healthcare, life insurance and an annual Health & Wellbeing grant.
- More time off: 33 days’ holiday.
- Exclusive discounts: Up to 50% off food across our hotels and 50% off accommodation.
- Something special: Take advantage of our annual stay for just £1 offer.
- Career development: Access to our award-winning career development programmes.
- Personal support: Employee Assistance Programme and ongoing wellbeing support.
Ready to make history? If you’re ready to lead a distinctive hotel, build a brilliant team and grow our events business in the heart of Romsey, we’d love to hear from you.
Hotel General Manager in Romsey employer: The Coaching Inn Group Ltd
At the Coaching Inn Group, we pride ourselves on being an exceptional employer that values work/life balance and fosters a supportive work culture. With award-winning career development programmes, generous holiday allowances, and unique perks like our annual stay for £1 offer, we empower our team members to thrive both personally and professionally in our beautiful market town locations. Join us in delivering Hospitality from the Heart, where your passion for guest delight will be celebrated and rewarded.
Contact Details:
The Coaching Inn Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager in Romsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Coaching Inn Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Coaching Inn Group Ltd
Don't be shy about reaching out to The Coaching Inn Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager in Romsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Coaching Inn Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Coaching Inn Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
