At a Glance
- Tasks: Lead and manage hotel operations to ensure exceptional guest experiences.
- Company: Join The Pheasant Hotel, part of the award-winning Signature Collection.
- Benefits: Competitive salary, career growth, and a chance to work in a stunning location.
- Other info: Exciting opportunity to shape the future of a top-rated hotel.
- Why this job: Be at the forefront of hospitality excellence in a beautiful manor house setting.
- Qualifications: Proven leadership skills and a passion for delivering outstanding service.
The predicted salary is between 40000 - 50000 £ per year.
Due to an internal move we are now recruiting for a Hotel General Manager at The Pheasant Hotel, Kelling, Norfolk. Situated just off of the North Norfolk coast, near Holt, this beautiful manor house hotel is part of The Signature Collection at The Coaching Inn Group, who recently won the Which? award for UK's Best Large Hotel Group in 2025.
We are now looking for an operationally focused GM to lead.
Are you the right candidate for this opportunity? Make sure to read the full description below.
Hotel General Manager employer: The Coaching Inn Group Ltd
The Pheasant Hotel offers a vibrant work culture that prioritises employee well-being and professional growth, making it an exceptional employer in the hospitality sector. With recognition as the UK's Best Large Hotel Group in 2025, employees benefit from a supportive environment, opportunities for career advancement, and the chance to be part of a dedicated team in a stunning coastal location.
Contact Details:
The Coaching Inn Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the hotel and its values. Show us that you understand what makes The Pheasant Hotel special and how you can contribute to its success. Tailor your answers to reflect their mission!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your operational experience and leadership skills, and don’t forget to share some success stories from your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at The Signature Collection.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Hotel General Manager role. Highlight your operational management experience and any achievements in the hospitality sector to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for The Pheasant Hotel. Be genuine and let your personality come through.
Showcase Your Leadership Skills:As a GM, leadership is key! In your application, share examples of how you've successfully led teams or managed operations in previous roles. We want to see how you can inspire and drive a team towards success.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Coaching Inn Group Ltd
✨Know Your Hotel
Before the interview, do your homework on The Pheasant Hotel and The Signature Collection. Familiarise yourself with their values, recent achievements, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Style
As a Hotel General Manager, your leadership style is crucial. Be prepared to discuss your approach to managing teams, resolving conflicts, and ensuring excellent guest experiences. Use specific examples from your past roles to illustrate how you've successfully led teams in high-pressure environments.
✨Prepare for Operational Questions
Expect questions about operational challenges and how you would handle them. Think about scenarios like managing budgets, improving guest satisfaction, or dealing with staffing issues. Having clear, structured responses will demonstrate your operational focus and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions. Inquire about the hotel's future plans, team dynamics, or how they measure success. This not only shows your enthusiasm but also helps you gauge if the hotel aligns with your career goals.
