Join The Coaching Academy as a Course Enrolment Adviser
The Coaching Academy is proud to be the UK’s leading coach training provider, with over 100,000 people trained in coaching skills over the past 25 years. Since opening our doors in 1999 as the first UK-based coaching school, we are incredibly proud of the reputation we\'ve developed. We’re a thriving, forward-thinking and supportive organisation, led by an inspirational CEO and leadership team. At The Coaching Academy, everyone’s ideas are valued, contributions are recognised, and career growth is encouraged.
About the Role
We are looking for a friendly, professional and people-focused Course Enrolment Adviser to join our dynamic team. This is an exciting role for someone who loves connecting with people, building rapport quickly, and supporting individuals on their journey of personal development.
As a Course Enrolment Adviser, you will
- Make engaging post-event and enquiry calls to prospective students
- Follow up with delegates who attend our events, offering advice and course information
- Support with enrolments and admissions, guiding people as they join TCA courses
- Work with the marketing team on sales campaigns and lead generation
- Attend events to build relationships and support delegates in person
- Provide excellent administration support and uphold TCA’s policies
Experience, we are seeking candidates with
- At least one year’s experience in sales, bookings or enrolment role, gained in a professional, office-based or corporate setting
- Proven experience of managing client telephone enquiries in a professional services or administrative environment
- Experience of working to and achieving KPIs/targets
- Excellent organisational skills including the ability to work on own initiative, prioritise tasks and manage deadlines
About You - this role will suit someone who is
- Motivated and an excellent communicator with strong relationship-building skills
- Positive and able to build rapport with a wide range of people
- Adaptable and eager to develop, with a proactive and flexible approach
- Passionate about personal growth – both your own and others’
- An interest in coaching or personal development
Why Join Us?
At The Coaching Academy, you’ll be part of a collaborative team that celebrates success and encourages development. This is more than just a role – it’s an opportunity to contribute to a purpose-driven organisation that changes lives through coaching.
Salary & Benefits
- Other: Access to TCA Coaching & Personal Development Training Courses
Hours: 37.5 hours, including approx. 2–3 days with a later start/finish (e.g. 11am–7pm)
Location: Hybrid – min. 2–3 days per week at our Chiswick office
Equal Opportunity The Coaching Academy is committed to fostering a diverse, inclusive, and equitable environment where everyone feels respected and empowered to contribute.
Seniority level: Entry level
Employment type: Full-time
Job function: Business Development and Sales
Industries: Professional Training and Coaching, Professional Services, and E-Learning Providers
We’re committed to fostering a diverse, inclusive, and equitable environment where everyone feels respected and empowered to contribute.
