At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and ensure smooth pub operations.
- Company: Join The Coach Makers Arms, a lively pub with a supportive culture.
- Benefits: Competitive pay, 50% off food, flexible shifts, and fun staff socials.
- Other info: Enjoy perks like a bottle of champagne on your birthday and funded training opportunities.
- Why this job: Be a key player in creating memorable experiences for guests and colleagues.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a Supervisor to join the team at The Coach Makers Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues.
Key Responsibilities
- Support the management team in overseeing daily front-of-house operations.
- Lead, motivate, and support team members to deliver excellent guest experiences.
- Ensure efficient service, smooth workflows, and adherence to operational standards.
- Assist with training, coaching, and developing team members.
- Monitor stock, rota planning, and service readiness to maintain quality and efficiency.
- Ensure compliance with health, safety, licensing, and hygiene standards.
- Handle guest queries, feedback, and any service issues promptly and professionally.
Skills & Experience
- Previous experience in a supervisory or senior front-of-house role in hospitality.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent organisational, communication, and problem-solving abilities.
- Friendly, approachable, and professional attitude.
- Hands-on, adaptable approach with focus on service excellence.
- Full eligibility to work in the UK.
Benefits
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Supervisor in City of Westminster employer: The Coach Makers Arms
At The Coach Makers Arms, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values both skill and character. As a Supervisor, you'll enjoy competitive pay, generous discounts, and numerous opportunities for personal and professional growth, including fully funded apprenticeships and engaging training sessions. Join us in a supportive environment where your contributions are recognised and celebrated, making every day rewarding for both you and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific pub or restaurant, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the responsibilities of a Supervisor. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Supervisor role at The Coach Makers Arms. Highlight your relevant experience in hospitality and how it aligns with our values of service excellence and team motivation.
Be Specific About Your Skills:Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it's leading a team or handling guest queries, specific examples will help us see your potential.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Coach Makers Arms
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supervisor role and its responsibilities. Familiarise yourself with the daily operations of a pub, and think about how you can contribute to creating a welcoming environment for both guests and colleagues.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in a supervisory role. Share specific examples of how you've motivated and developed team members in the past. This will demonstrate your ability to lead by example and support the management team effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle guest queries or service issues. Think of scenarios from your past experiences where you successfully resolved conflicts or improved service efficiency, and be ready to share those stories.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what excites you about working in a pub environment and how you can contribute to maintaining high standards and delivering outstanding service.
