At a Glance
- Tasks: Deliver warm, attentive service and create memorable dining experiences for guests.
- Company: Join Cubitt House, a collection of luxury pubs celebrating British heritage and hospitality.
- Benefits: Competitive pay, 50% off food & drink, flexible shifts, and exciting perks.
- Other info: Enjoy a supportive culture with opportunities for growth and fun staff events.
- Why this job: Be the face of a vibrant pub group and make a real impact on guest experiences.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Waiter / Waitress to join the team at The Coach Makers Arms. As a Waiter / Waitress, you’ll be the face of Cubitt House, delivering warm, attentive, and professional service to every guest. You’ll help create memorable dining experiences, supporting the team to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Provide friendly, efficient, and professional service to all guests.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with the team to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a front‑of‑house or hospitality role is preferred but not essential.
- Friendly, approachable, and professional attitude.
- Strong communication and teamwork skills.
- Enthusiasm for delivering excellent customer service.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Server/Waiter/Waitress in City of Westminster employer: The Coach Makers Arms
Cubitt House is an exceptional employer that prioritises its people, offering a vibrant work culture where hospitality excellence is celebrated. With competitive pay, generous discounts, and numerous growth opportunities including fully funded apprenticeships and monthly training sessions, employees are empowered to thrive in their careers while enjoying a supportive and passionate environment. Join us at The Coach Makers Arms and be part of a team that values creativity, community, and memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Coach Makers Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Coach Makers Arms
Don't be shy about reaching out to The Coach Makers Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server/Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Coach Makers Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Coach Makers Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
