Sales Consultant Team Leader

Probate Consultant Team Leader
£40,000 base salary plus OTE £46,000 plus excellent benefits (Work Level 6A)
Monday-Friday, 37.5 hours
Remote

We’re looking for a team leader to join our probate consultant team at Co-op Legal Services.

In this role, you’ll lead and develop a team of up to 10 sales consultants, providing expert advice and mentorship alongside using data to make sure team performance targets are met and exceeded. We’ll also look to you to attend your own customer meetings delivering excellent customer service, maximising conversions, and role modelling behaviours. This is an exciting opportunity to develop your managerial capabilities and help shape the future of our business.

What you’ll do

• Role model an inclusive leadership style, promote a collaborative culture, and provide coaching to support individual development and team performance
• Provide regular feedback and follow-up to manage performance targets
• Mentor, train and provide technical support to the team
• Pro-actively manage your teams pipeline management, making sure customer leads are managed to deliver an outcome
• Use management information to promote continuous improvement and make sure the team are delivering outstanding performance, quality, and customer service
• Conduct around 4 customer meetings each week, using insights from these to maintain your understanding of the consultant role and leading by example

This role would suit people who have

• Previous experience of leading a consultative sales team with the ability to motivate and inspire others in a virtual environment
• Excellent interpersonal communication and presentation skills
• Good IT skills across the Microsoft Office suite including Teams, Powerpoint, and Excel
• The ability to analyse and interpret data to drive performance and deliver against targets
• The ability to build positive relationships with colleagues and use their feedback to improve individual and team performance

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:
• Competitive salary
• Coaching, training, and support to help you develop
• Pension with up to 10% employer contributions
• Monthly incentive scheme
• 28 days holiday (rising to 32 in line with service)
• Discounts on Co-op products and services
• Free support for your physical, financial, and mental wellbeing
• Wagestream – a money management app that gives you access to a percentage of your wage as you earn it

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process atjobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion atcolleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of your application, you\’ll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you\’re a current Co-op colleague, this does not need to be completed.

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