At a Glance
- Tasks: Engage with customers and support colleagues while ensuring store safety.
- Company: Community-focused retailer in Northallerton with a strong commitment to service.
- Benefits: 31 days of holiday, discounts on Co-op products, and flexible shifts.
- Why this job: Join a team that values people skills and customer care in a supportive environment.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Full training provided and opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
A leading community-focused retailer in Northallerton is looking for a Customer Team Member to deliver excellent service. You will engage with customers, support colleagues, and ensure store safety. Flexible shifts are available, and full training will be provided. This role suits those with great people skills and a genuine care for customer needs.
You will also enjoy attractive benefits, including 31 days of holiday and discounts on Co-op products.
Customer Team Member — Flexible Shifts & Great Benefits in Northallerton employer: The Co-operative Group
Contact Detail:
The Co-operative Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member — Flexible Shifts & Great Benefits in Northallerton
✨Tip Number 1
Get to know the company! Research the Co-op's values and community initiatives. When you show genuine interest in their mission during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, try role-playing common customer scenarios with friends or family. This will help you feel more confident when interacting with real customers.
✨Tip Number 3
Be ready to showcase your flexibility! With flexible shifts on offer, be prepared to discuss your availability and how you can adapt to the store's needs. This shows you're a team player and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on those great benefits!
We think you need these skills to ace Customer Team Member — Flexible Shifts & Great Benefits in Northallerton
Some tips for your application 🫡
Show Your People Skills: When writing your application, make sure to highlight your people skills. We want to see how you engage with customers and support your colleagues, so share any relevant experiences that showcase your ability to connect with others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Team Member role. Mention why you’re excited about working in a community-focused retailer like us and how you can contribute to our team.
Be Genuine: We value authenticity, so be yourself in your application. Share your genuine care for customer needs and any personal anecdotes that reflect your passion for providing excellent service. This will help us see the real you!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, you’ll find all the details about the role and benefits right there!
How to prepare for a job interview at The Co-operative Group
✨Know the Company
Before your interview, take some time to research the retailer. Understand their values, community initiatives, and what makes them stand out in Northallerton. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your People Skills
As a Customer Team Member, your ability to engage with customers is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your capability to provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think about scenarios like dealing with a difficult customer or ensuring store safety. Practising these responses can help you feel more confident during the interview.
✨Highlight Flexibility and Team Spirit
Since the role offers flexible shifts, emphasise your availability and willingness to adapt. Also, mention your experience working in teams and how you support colleagues, as this aligns with the collaborative environment they’re looking for.