Job-ID: 1072303Category: Risk and Health & SafetyLocation: Manchester, Lancashire, United KingdomPosted: 2026-10-20Closes: 2026-11-06Group Business Resilience lead 80,000 to 87,000 plus great benefits including a company car or 6,000 car allowance (Work Level 4) Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and the office (find out more about our hybrid working policy at jobs.coop.co.uk/hybrid-working-policy). We're looking for a Group Business Resilience Lead to join Co-op and help shape how we prepare for, respond to, and recover from disruption across our business. You'll play a key role in strengthening resilience across our Food, Funeralcare, Legal Services, Insurance and Wholesale businesses, helping us continue to support colleagues, customers and communities when it matters most.Why this job matters At Co-op, resilience is about more than managing risk. It's about protecting the services people rely on every day and creating the confidence to grow in a changing world. As our Group Business Resilience Lead, you'll work with senior leaders across the organisation to develop and embed our resilience framework, ensuring we're ready to respond to emerging challenges while keeping our purpose at the heart of what we do.You'll bring together operational resilience, business continuity and crisis management expertise to help safeguard our people, operations and customers. Through your work, you'll influence strategic decisions, strengthen critical services and help build a more resilient Co-op for the future.What you’ll doOwn the Group Business Resilience Framework and Policy, ensuring alignment with organisational objectives, risk appetite and regulatory expectationsAdvance and embed Co-op's Minimum Viable Company model, maintaining the catalogue of critical services and the people, technology, suppliers and assets that support themLead and continuously improve our crisis management and business continuity programmes, ensuring effective response and recovery capability across the Co-opTake a lead role in responding to major incidents, coordinating post-incident reviews and embedding lessons learned to strengthen resilienceLead and develop a team of resilience experts, championing resilience across the organisationDesign, deliver and oversee resilience training and exercising programmes to build capability and embed a culture of preparednessReport on resilience insights, risks and trends to senior leaders, the Group Board and Audit & Risk CommitteesBuild strong relationships across the business as a trusted resilience subject matter expert, driving innovation, simplification and continuous improvementWhat you’ll bringWe’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:Strong experience in business resilience, crisis management, and business continuity, ideally within complex organisationsA systems-thinking approach — you’re able to spot risks, patterns, and opportunities others might missConfidence and charisma – you can influence senior leaders and present ideas with impactExperience with relevant tech (e.g. GRC tools or resilience platforms)A passion for making things better, safer, and more future-readyWhy Co-op?At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:An annual bonus (based on personal and business performance)28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer contributions6,000 car allowance or a company carPrivate healthcare for you and your familyAccess to a subsidised onsite gym (at our Manchester HQ)Coaching and training to support your career developmentStream app – giving you access to a percentage of your pay as you earnA place you’ll belongWe’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusionPlease note that we may close applications for this role early
Group Business Resilience Lead employer: The Co-Operative Group
Co-op Legal Services is an exceptional employer that prioritises the well-being of its employees and the communities it serves. With a strong focus on professional development, you will have access to coaching and training opportunities, alongside a competitive benefits package including private healthcare and a generous pension scheme. Our inclusive work culture fosters diversity and belonging, making it a rewarding place to build your career in Manchester, Stratford-Upon-Avon, Bristol, or Sheffield.
