Funeral Service Crew

Funeral Service Crew

Poole Full-Time 19900 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to help families say goodbye with compassion and professionalism.
  • Company: Be part of Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a strong pension scheme.
  • Why this job: Make a meaningful impact in your community while developing your career in a supportive environment.
  • Qualifications: A full UK manual driving licence and a sensitive approach to customer service are essential.
  • Other info: No experience needed; we provide full training and support for your growth.

The predicted salary is between 19900 - 25000 £ per year.

Funeral Service Crew
£24,940 (£12.79 per hour) plus benefits
Full time 37.5 hours per week, Varied shifts between Monday-Friday 8am-8pm – as part of this role, you’ll also be part of the on call rota
Parkstone, BH12 3LT
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV required.
You’ll need a full manual UK driver’s licence for this job.
Help families say the perfect goodbye to loved ones as part of our funeral service crew.
No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do
• collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• bear coffins and drive funeral vehicles
• maintain the cleanliness of equipment and facilities, including vehicles
• prepare coffins and engrave name plates
• prepare the deceased in our care for viewings and the funeral
This role would suit people who have
• a full UK manual driving licence
• a sensitive approach to customer service with good attention to detail
• the ability to react calmly and compassionately in emotional circumstances
• the ability to perform the physical aspects of the role (manual lifting)
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

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Funeral Service Crew employer: The Co-operative Group

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where you can truly make a difference in your community. With comprehensive training, a competitive salary, and a fantastic benefits package including discounts, pension contributions, and career development opportunities, you'll find meaningful and rewarding employment as part of our Funeral Service Crew in Parkstone. Join us to be part of a team that values compassion and community, while enjoying the perks of working for one of the world's largest co-operatives.
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Contact Detail:

The Co-operative Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Service Crew

✨Tip Number 1

Familiarise yourself with the key responsibilities of the Funeral Service Crew role. Understanding the emotional aspects and the importance of providing compassionate service will help you stand out during the interview process.

✨Tip Number 2

Highlight your ability to remain calm in stressful situations. This role requires a sensitive approach, so think of examples from your past experiences where you've demonstrated empathy and composure.

✨Tip Number 3

Since this position involves physical tasks, be prepared to discuss your fitness and ability to perform manual lifting. You might want to mention any relevant experience that showcases your physical capabilities.

✨Tip Number 4

Make sure to express your commitment to community service and teamwork. The Co-op values inclusivity and support, so sharing your passion for helping others can resonate well with the hiring team.

We think you need these skills to ace Funeral Service Crew

Full UK manual driving licence
Empathy and sensitivity in customer service
Attention to detail
Calmness under pressure
Physical fitness for manual lifting
Professionalism in handling sensitive situations
Teamwork and collaboration
Time management skills
Ability to follow procedures and protocols
Communication skills

Some tips for your application 🫡

Understand the Role: Before applying, take a moment to fully understand the responsibilities of the Funeral Service Crew position. Familiarise yourself with the tasks involved, such as collecting the deceased and maintaining equipment, to ensure you can convey your understanding in the application.

Highlight Relevant Skills: Even though no experience is required, emphasise any relevant skills you possess. Focus on your ability to handle sensitive situations, attention to detail, and physical capability for manual lifting. This will show that you are well-suited for the role.

Complete the Online Assessment: Make sure to allocate around 20 minutes to complete the online assessment as part of your application. This is a crucial step, so approach it seriously and ensure you answer all questions thoughtfully.

Be Prepared for Background Checks: Since the company will conduct background checks, be ready to provide any necessary information. This includes being aware that they will check your social media activity, so ensure your profiles reflect a professional image.

How to prepare for a job interview at The Co-operative Group

✨Show Empathy and Sensitivity

As a Funeral Service Crew member, you'll be dealing with families in emotional situations. It's crucial to demonstrate empathy during the interview. Share any experiences where you've had to handle sensitive situations, even if they're not directly related to this role.

✨Highlight Your Attention to Detail

This role requires a keen eye for detail, especially when preparing coffins and maintaining cleanliness. Be prepared to discuss how you ensure high standards in your work, whether through previous jobs or personal experiences.

✨Discuss Your Physical Capability

The job involves manual lifting and physical tasks. Be honest about your physical fitness and readiness to perform these duties. You might want to mention any relevant experiences that showcase your ability to handle physical work.

✨Prepare Questions About Training and Support

Since no prior experience is needed, it's a good idea to ask about the training and ongoing support provided. This shows your eagerness to learn and adapt, which is essential for this role.

Funeral Service Crew
The Co-operative Group
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