Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Respond to incidents and ensure safety at events.
- Company: Join Leyton Orient, a vibrant football club with a strong community focus.
- Benefits: Flexible shifts, potential training opportunities, and a chance to work in a dynamic environment.
- Why this job: Be part of an exciting team, develop your skills, and make a real impact on fan safety.
- Qualifications: Enthusiastic, self-motivated, with excellent customer service skills; qualifications in spectator safety are a plus.
- Other info: Training may be available for necessary qualifications.
The predicted salary is between 24000 - 36000 £ per year.
-
Be able to respond to incidents.
-
Be capable of performing a full body search and bag search.
-
Have the potential to defuse situations.
-
Perform ejections where necessary.
-
Be flexible whilst on duty.
About The Candidate
Person specification
-
Enthusiastic individual who is willing to develop further.
-
Self-motivated.
-
Ability to work within a customer facing position.
-
Professional with high standards and integrity.
Desired skills:
-
Excellent customer service skills
-
Time keeping
-
Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available)
-
Obtained Level 3 spectator safety qualification/or equivalent (optional depending on the role)
-
SIA license (optional depending on the role)
-
De-escalation skills
About The Club https://www.leytonorient.com
Response Steward employer: The Club
Contact Detail:
The Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Response Steward
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Response Steward. Understanding the nuances of incident response and customer interaction will help you stand out during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or safety roles. Being able to demonstrate your ability to handle challenging situations will be crucial for this position.
✨Tip Number 3
Consider obtaining or renewing your Level 2 spectator safety qualification if you haven't already. This shows your commitment to the role and can give you an edge over other candidates.
✨Tip Number 4
Prepare examples of how you've successfully defused tense situations in the past. This will showcase your de-escalation skills and your ability to maintain professionalism under pressure.
We think you need these skills to ace Response Steward
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Response Steward position. Understand the key responsibilities and desired skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or safety roles. Mention specific instances where you successfully defused situations or provided excellent service.
Show Enthusiasm for Development: Express your willingness to develop further in your application. Mention any relevant training or qualifications you have, such as spectator safety qualifications, and your eagerness to learn more.
Professional Presentation: Ensure that your application is professionally presented. Use clear language, check for spelling and grammar errors, and format your documents neatly. This reflects your high standards and integrity.
How to prepare for a job interview at The Club
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role of Response Steward. Talk about your willingness to develop further and how you can contribute positively to the team.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you successfully handled difficult customers or defused tense situations.
✨Highlight Relevant Qualifications
If you have obtained any spectator safety qualifications or an SIA license, be sure to mention them. If not, express your willingness to undergo training and obtain these qualifications.
✨Emphasize Flexibility and Professionalism
Discuss your ability to be flexible while on duty and how you maintain high standards of professionalism. Share instances where you adapted to changing situations effectively.
