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- Tasks: Welcome guests, take orders, and assist with events in a vibrant café setting.
- Company: The Club House, a contemporary café known for quality and hospitality.
- Benefits: Flexible hours, great coffee, and a friendly team atmosphere.
- Why this job: Join a close-knit team and make every guest's experience memorable.
- Qualifications: 3 years of hospitality experience and strong customer service skills.
- Other info: Opportunity to work at exciting private events and seasonal evenings.
Job Summary
We\’re looking for an experienced and confident Front of House team member to join us at The Club House — a busy, contemporary café and event space with a focus on quality, atmosphere, and genuine hospitality.
This role is ideal for someone who\’s naturally warm, takes pride in good service, and thrives in a fast-paced but well-run environment.
You should:
- Have previous hospitality or bistro-style service experience (3 year minimum)
- Be professional, reliable, and proactive
- Have strong customer service skills and attention to detail
- Enjoy working as part of a small, hands-on team
- Take genuine pride in presentation and guest experience
What to expect:
- 30–40 hours per week (flexible, event-dependent)
- A professional but relaxed working environment.
- Great coffee, good food, and a close-knit, friendly team
- Opportunities to be part of private events and seasonal evenings.
If you\’ve got the experience and the attitude, we\’d love to hear from you.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Take orders accurately and efficiently, providing recommendations when necessary.
- Assist with catering events, ensuring all requirements are met for successful service.
- Maintain cleanliness and organisation of the front of house area, including dining spaces and service stations.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Adhere to food safety regulations, ensuring the highest standards of hygiene are maintained.
- Handle customer inquiries and complaints professionally, striving for complete guest satisfaction.
- Support barista duties when required, preparing coffee and other beverages to high standards.
Pay: £12.21 per hour
Expected hours: 30 – 40 per week
Work Location: In person
Front of House Staff employer: The Club House
Contact Detail:
The Club House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about your job search. You never know who might have a lead on a Front of House position or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing The Club House, pop by and introduce yourself. A friendly face can make a lasting impression, and it shows you’re genuinely interested in joining their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and why you’d be a great fit for the role. Highlight your customer service skills and how you thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team.
We think you need these skills to ace Front of House Staff
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous hospitality or bistro-style service experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing those relevant details!
Be Yourself: Let your personality shine through in your written application. We’re looking for someone warm and genuine, so don’t be afraid to show us who you are and why you’re passionate about providing great service.
Attention to Detail is Key: When filling out your application, pay close attention to detail. Make sure everything is neat and error-free, as this reflects your professionalism and reliability—qualities we value highly at The Club House.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Club House
✨Know Your Stuff
Before the interview, brush up on your knowledge of the café and event space. Familiarise yourself with their menu, special events, and overall vibe. This shows genuine interest and helps you answer questions more confidently.
✨Show Off Your Experience
Be ready to discuss your previous hospitality experience in detail. Share specific examples of how you've provided excellent customer service or handled challenging situations. This will demonstrate your reliability and proactive nature.
✨Emphasise Teamwork
Since this role involves working closely with a small team, highlight your ability to collaborate effectively. Share stories that showcase your teamwork skills and how you contribute to a positive atmosphere.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet relaxed environment of The Club House. This shows that you take the opportunity seriously and understand the importance of presentation.