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- Tasks: Drive golf buggies, maintain cleanliness, and provide top-notch customer service.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy free health club access, discounts, and bonus holiday days.
- Why this job: Combine your passion for golf with excellent customer care in a fun environment.
- Qualifications: Previous experience in a golf setting is a plus.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development.
The predicted salary is between 11 - 14 £ per hour.
We are in search of an enthusiastic and versatile candidate to help develop and enhance the operation of our driving range. As Range Host, you will maintain high standards of cleanliness, customer service, and product knowledge while supporting the smooth running of the facility. The role involves driving the golf buggy and range picker safely, ensuring equipment is used correctly, and assisting with food and beverage service following hygiene and company standards. You will also be responsible for preparing the facility for opening and closing, upselling services, and providing excellent customer care to enhance the guest experience. Working closely with the Golf Operations Manager and fellow Range Hosts, you'll contribute to a welcoming atmosphere and help improve member engagement. If you're passionate about golf and customer service, we'd love to hear from you.
Responsibilities
- Safely drive the golf buggy and range picker and ensure equipment is used correctly.
- Maintain high standards of cleanliness, product knowledge, and customer service.
- Assist with food and beverage service in line with hygiene and company standards.
- Prepare the facility for opening and closing and support smooth daily operations.
- Upsell services to enhance the guest experience.
- Provide excellent customer care and contribute to a welcoming atmosphere.
- Collaborate with the Golf Operations Manager and other Range Hosts to improve member engagement.
- Demonstrate a positive attitude and uphold the values of the team.
Qualifications
- Previous experience in a golf environment desirable.
Benefits
- Complimentary access to health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day after one year of service.
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week).
- Access to Employee Assistance Programme and personal development programs.
- Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream for financial flexibility.
- Free parking.
- Uniform provided.
7-day-a-week operations (0600 to 2300); shift patterns with opening hours, including weekends and bank holidays.
About Us
We operate a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create a feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more.
Equality, Diversity & Inclusion
Embracing You: We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Range Host / Strike Shack Host (Golf) in Woodbury employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Range Host / Strike Shack Host (Golf) in Woodbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show how your passion for golf and customer service aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell services or handle tricky situations. Role-playing with a friend can help you feel more confident when it comes to real-life interactions.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and show that you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Range Host / Strike Shack Host (Golf) in Woodbury
Some tips for your application 🫡
Show Your Passion for Golf: When you're writing your application, let your love for golf shine through! Share any experiences you've had in the sport or how it has influenced your customer service skills. We want to see that enthusiasm!
Highlight Your Customer Service Skills: Make sure to emphasise your previous customer service experience. Talk about how you’ve gone above and beyond to create a welcoming atmosphere for guests. Remember, we’re all about enhancing the guest experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Club Company
✨Know Your Golf Basics
Brush up on your golf knowledge before the interview. Understand the basics of the game, the equipment used, and the services offered at the driving range. This will show your passion for golf and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to enhance a guest's experience. This is crucial for a role that focuses on customer care.
✨Demonstrate Team Spirit
Since you'll be working closely with the Golf Operations Manager and other Range Hosts, highlight your ability to collaborate and contribute to a team. Share experiences where teamwork led to successful outcomes, especially in a fast-paced environment.
✨Be Ready to Upsell
Familiarise yourself with upselling techniques and think of ways you could promote additional services at the driving range. During the interview, discuss how you would approach upselling while maintaining a positive customer experience.
