At a Glance
- Tasks: Deliver outstanding service and create memorable dining experiences for guests.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive pay, health club access, bonus holidays, and discounts.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development.
- Why this job: Be part of a vibrant team in a feel-good environment while gaining valuable experience.
- Qualifications: Customer service experience is a plus; food safety certification is desirable.
The predicted salary is between 20000 - 25000 £ per year.
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply)
- Birthday Day off (conditions apply)
- A paid Volunteer Day to support causes you're passionate about (available after one year's service)
- 70% off meals while on duty and 25% off when off-duty
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both Club Members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage (F&B) Assistant, you will be responsible for setting up tables and event spaces, greeting and serving guests, delivering food and drinks promptly, maintaining well-stocked bar areas, upselling offerings, clearing and cleaning tables, ensuring money handling procedures are followed, and flexibly assisting in various front-of-house areas, including full bar and Barista duties. This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required:
- Previous experience in a customer facing role desirable
- Food safety certification and/or HACCP certified is desirable
- An excellent standard of presentation is essential
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Food & Beverage (F&B) Assistant - Warwick, Warwickshire employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members can thrive in a supportive environment while enjoying the beautiful surroundings of our Warwick club. Join us to be part of a dedicated team that values care, ambition, respect, and energy, ensuring every day at work is fulfilling and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage (F&B) Assistant - Warwick, Warwickshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Club Company. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their feel-good environment.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be interacting with guests all day. Think about how you can showcase your customer service skills during the interview. Maybe even role-play some scenarios with a friend to get comfortable!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look sharp and presentable for your interview. It shows that you care about the position and are ready to represent the high standards of The Club Company.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll find all the info you need about the role right there!
We think you need these skills to ace Food & Beverage (F&B) Assistant - Warwick, Warwickshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our clubs. A bit of charm goes a long way in the F&B world!
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience and skills that align with our CARE values. This shows us you’re not just sending out generic applications but are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our service standards!
How to prepare for a job interview at The Club Company
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Understand their mission to provide a feel-good experience and how they blend golf, fitness, and wellness. This knowledge will help you align your answers with their core values during the interview.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to be caring, respectful, and energised, as these traits are crucial for the role.
✨Dress to Impress
Presentation matters in the hospitality industry. Make sure to dress smartly for your interview, reflecting the high standards of The Club Company. A polished appearance shows that you take the opportunity seriously and understand the importance of presentation in a customer-facing role.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios related to food and beverage service. Think about how you would handle specific situations, such as dealing with a difficult customer or upselling menu items. Being ready with thoughtful responses will demonstrate your problem-solving skills and readiness for the role.
