At a Glance
- Tasks: Join us as a Receptionist, delivering exceptional service to members and visitors.
- Company: Lichfield Golf & Country Club is part of The Club Company, the UK's premier collection of country clubs.
- Benefits: Enjoy a fun work environment, health club access, discounts, and bonus holiday days.
- Other info: This is a part-time maternity cover role with opportunities for growth and development.
- Why this job: Be part of a caring team in a beautiful setting, making every visit special for our guests.
- Qualifications: Must have great communication skills, attention to detail, and a professional, welcoming attitude.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist - Lichfield Golf & Country Club
Job Type: Part Time (Maternity Cover) - 32 hours per week
The Club Company’s mission is to be unquestionably the UK’s premier collection of country clubs. We understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.
With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.
Our CARE values - Caring, Ambitious, Respectful and Energised - are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.
We are looking for a talented, enthusiastic and hard working individual who enjoys working under pressure. The successful applicant will report to the Reception Manager and will be expected to deliver exceptional service to both Club Members and visitors alike. Must have good attention to detail, great communication skills, be professional, welcoming and willing to work shifts.
Our amazing employee benefits include:
- Fun and professional work environment
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- Generous Hotel Offers and Discounts when you stay at our hotels
- 70% off meals on duty
- 25% off food, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Free Parking
- Uniform provided
- Learning and Development programs
- Employee Assistance Programme
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Smile Seeker Recognition and Reward Scheme
- Paid Volunteer Day - This is an annual one day paid day off for employees who are volunteering for a charity or charity event (subject to conditions).
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Lichfield, Staffordshire
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Club Company and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist - Lichfield, Staffordshire
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Club Company that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Club Company.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Club Company get a sense of who you are beyond your experience!
How to prepare for a job interview at The Club Company
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Club Company and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
