At a Glance
- Tasks: Enhance our driving range experience with top-notch customer service and facility upkeep.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Flexible shifts, personal development opportunities, and a welcoming, inclusive workplace.
- Why this job: Be part of a vibrant team, share your passion for golf, and create memorable experiences.
- Qualifications: Previous experience in a golf environment is a plus, but enthusiasm is key!
The predicted salary is between 1300 - 1800 £ per month.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel‑good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel‑good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel‑good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards – with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure – because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off‑duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are in search of an enthusiastic and versatile candidate to help develop and enhance the operation of our driving range. As Range Host, you will maintain high standards of cleanliness, customer service, and product knowledge while supporting the smooth running of the facility. The role involves driving the golf buggy and range picker safely, ensuring equipment is used correctly, and assisting with food and beverage service following hygiene and company standards. You will also be responsible for preparing the facility for opening and closing, upselling services, and providing excellent customer care to enhance the guest experience. Working closely with the Golf Operations Manager and fellow Range Hosts, you’ll contribute to a welcoming atmosphere and help improve member engagement. If you’re passionate about golf and customer service, we’d love to hear from you.
Experience & Skills Required
- Previous experience in a golf environment desirable.
Schedule
We operate a 7‑days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays.
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Range Host / Strike Shack Host (Golf) employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits such as complimentary access to health facilities, generous holiday allowances, and personal growth programmes, team members are encouraged to thrive in a supportive environment. Located in picturesque settings, our clubs provide a unique opportunity to engage with golf and wellness while being part of a dedicated team that values care, ambition, respect, and energy.
StudySmarter Expert Advice🤫
We think this is how you could land Range Host / Strike Shack Host (Golf)
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching The Club Company. Familiarise yourself with their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their feel-good environment.
✨Tip Number 2
Practice your customer service skills! As a Range Host, you'll be all about providing excellent customer care. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview!
✨Tip Number 3
Show your passion for golf! If you love the game, let it show. Share your experiences and what golf means to you. This enthusiasm can set you apart from other candidates and align you with the club's mission of enhancing member engagement.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of landing that interview and showing us why you’d be a great fit for our team.
We think you need these skills to ace Range Host / Strike Shack Host (Golf)
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any relevant experiences or how you enjoy spending time at the driving range. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our golf community.
Highlight Customer Service Skills:Since we're all about creating a feel-good experience, make sure to showcase your customer service skills in your application. Share examples of how you've gone above and beyond for customers in the past. We value hosts with heart, so let us know how you put people first!
Be Detail-Oriented:Attention to detail is key in this role, so don’t forget to mention any experiences where you’ve had to maintain high standards. Whether it’s cleanliness or product knowledge, we want to know how you ensure everything runs smoothly. Show us that you care about the little things!
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows that you’re keen on joining our team at The Club Company!
How to prepare for a job interview at The Club Company
✨Know Your Golf Stuff
Brush up on your golf knowledge! Familiarise yourself with the basics of the game, the equipment used, and any recent trends in the golf world. This will not only show your passion for the sport but also help you connect with the interviewers who are likely to be golf enthusiasts themselves.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer care, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can create a welcoming atmosphere and enhance the guest experience at the driving range.
✨Embrace the CARE Values
Familiarise yourself with the company's CARE values: Caring, Ambitious, Respectful, and Energised. Prepare to discuss how you embody these values in your work ethic and interactions. This will demonstrate that you align with their mission and culture, making you a great fit for the team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for personal development within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
