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For Companies At a Glance
- Tasks: Maintain cleanliness, deliver top-notch customer service, and assist with food and beverage.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and retail.
- Why this job: Combine your passion for golf with customer service in a vibrant, feel-good environment.
- Qualifications: Previous golf experience is a plus; enthusiasm for golf and service is essential.
- Other info: Flexible shifts, personal development programmes, and a supportive team culture await you.
We are in search of an enthusiastic and versatile candidate to help develop and enhance the operation of our driving range. As Range Host, you will maintain high standards of cleanliness, customer service, and product knowledge while supporting the smooth running of the facility. The role involves driving the golf buggy and range picker safely, ensuring equipment is used correctly, and assisting with food and beverage service following hygiene and company standards. You will also be responsible for preparing the facility for opening and closing, upselling services, and providing excellent customer care to enhance the guest experience. Working closely with the Golf Operations Manager and fellow Range Hosts, you'll contribute to a welcoming atmosphere and help improve member engagement. If you're passionate about golf and customer service, we'd love to hear from you.
Key Responsibilities
- Maintain high standards of cleanliness.
- Deliver excellent customer service and product knowledge.
- Assist with smooth running of the facility.
- Drive golf buggy and range picker safely; ensure equipment used correctly.
- Assist with food and beverage service per company standards.
- Prepare facility for opening and closing.
- Upsell services and provide excellent customer care to enhance guest experience.
- Collaborate with Golf Operations Manager and fellow Range Hosts to create welcoming atmosphere and improve member engagement.
Qualifications
- Previous experience in a golf environment desirable.
- Passion for golf and customer service.
Benefits
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, available after probation and on a minimum 16 hours per week contract.
- Access to our Employee Assistance Programme.
- Personal development programmes.
- Cycle to Work scheme.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
Working Hours
We operate a 7-days a week business, between 0600 to 2300. Shift patterns vary as per business requirements and encompass all opening hours – weekends and bank holidays.
EEO Statement
We embrace diversity and equality, and are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome – our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Range Host / Strike Shack Host (Golf) in Oakham employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Range Host / Strike Shack Host (Golf) in Oakham
✨Tip Number 1
Get to know the club! Before your interview, spend some time at the driving range or clubhouse. Familiarise yourself with the facilities and services offered. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell services or handle guest inquiries. Role-playing with a friend can help you articulate your thoughts clearly and demonstrate your passion for providing excellent service.
✨Tip Number 3
Network with current employees! If you know anyone working at the club, reach out for a chat. They can provide insider tips on what the team values most and how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to that feel-good atmosphere we pride ourselves on.
We think you need these skills to ace Range Host / Strike Shack Host (Golf) in Oakham
Some tips for your application 🫡
Show Your Passion for Golf: When you're writing your application, let your love for golf shine through! Share any experiences you've had in the sport or how it has influenced your life. We want to see that enthusiasm because it’s a big part of what makes our team special.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re all about creating a welcoming atmosphere, so mention any roles where you’ve gone above and beyond for customers. It’ll show us you’re a great fit for enhancing our guest experience!
Be Detail-Oriented: Pay attention to the details in your application. Whether it’s spelling, grammar, or formatting, we appreciate a polished presentation. It reflects the high standards we uphold at our clubs, and it’ll help you stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our clubs and what we offer!
How to prepare for a job interview at The Club Company
✨Know Your Golf
Brush up on your golf knowledge before the interview. Understand the basics of the game, the equipment used, and the services offered at the driving range. This will show your passion for golf and help you connect with the interviewers.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to enhance a guest's experience. This role is all about creating a welcoming atmosphere, so showcasing your people skills is crucial.
✨Safety First
Familiarise yourself with safety protocols related to driving the golf buggy and using the range picker. Be ready to discuss how you would ensure safety while maintaining high standards of cleanliness and service. This shows that you take responsibility seriously.
✨Show Enthusiasm
Let your passion for golf and customer service shine through during the interview. Smile, be positive, and express your excitement about the opportunity to work in a feel-good environment. Remember, they’re looking for someone who fits their energetic and ambitious culture!
