At a Glance
- Tasks: Drive high performance and accountability across clubs while supporting leaders with effective people strategies.
- Company: Join the UK's leading premium country club operator, focused on exceptional member experiences.
- Benefits: Enjoy health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Frequent travel between clubs in the North region with excellent career growth opportunities.
- Why this job: Make a real impact on team performance and member satisfaction in a dynamic environment.
- Qualifications: CIPD level 5 or 7 qualified with a full driving licence and hybrid work capability.
The predicted salary is between 42750 - 52250 £ per year.
About The Club Company
TCC is the UK’s leading owner and operator of premium country clubs, with a portfolio of outstanding golf, health & wellness and hospitality destinations across England.
Our clubs combine golf, health & wellness, accommodation, food & beverage, events and leisure to create welcoming destinations where members, guests and visitors can enjoy exceptional experiences.
Over recent years, we have continued to evolve through investment in our clubs, our people and our proposition, alongside a successful programme of organic growth and strategic acquisitions.
As we enter the next phase of our journey, our ambition is clear: We believe our future success will be defined not simply by the quality of our facilities, but by the quality and consistency of the experiences we deliver every day – those experiences are delivered by our People.
Mission
To inspire every team across TCC to deliver experiences that our members, guests and visitors genuinely remember, recommend and return for.
Role Purpose
The Regional HR Business Partner (HRBP) is a commercially focused people leader responsible for partnering with our club teams to drive business performance through effective people strategies.
Working across a portfolio of clubs in the North region, the Regional HRBP will support leaders to improve productivity, increase workforce efficiency, strengthen management capability, and embed a high-performance culture that delivers exceptional member and guest experiences.
This role is defined by proactive business partnering to support a consistent and robust people strategy that directly contribute to operational performance, profitability and sustainable business growth.
Key Responsibilities
Performance Management & Accountability
Drive a culture of high performance and accountability across all clubs within the region.
Coach and challenge managers to address underperformance promptly and effectively.
Embed consistent performance review, objective-setting and development processes.
Support managers in setting meaningful individual and team performance goals aligned to business objectives.
Monitor performance trends and identify opportunities to improve productivity and service delivery.
Provide guidance on capability, punctuality and attendance management processes.
Support succession planning and talent development for key operational positions.
Productivity & Efficiency Improvement
Analyse people data to identify opportunities for improved workforce productivity and operational efficiency.
Support initiatives that reduce absence, overtime, agency usage and labour cost inefficiencies.
Challenge existing working practices and recommend improvements that enhance service delivery while maintaining employee engagement.
Utilise workforce analytics to support informed decision-making and resource allocation.
Lead people-related aspects for improvement programmes and change initiatives.
Promote continuous improvement and people management excellence throughout the business.
Commercial Business Partnering
Act as a trusted advisor to General Managers and Heads of Department.
Interpret people metrics and convert insights into practical actions that improve business performance.
Support achievement of regional revenue and profitability objectives through effective people interventions.
Conduct regular People & Performance Reviews with operational leaders.
Identify workforce risks and encourage operational leaders to develop action plans to mitigate their impact on club performance.
Influence and support leaders to improve employee engagement, retention and management capability.
Workforce Planning & Talent Management
Support workforce planning to ensure clubs have the right people, in the right roles, at the right time.
Improve recruitment quality, onboarding effectiveness and 90-day retention rates.
Build talent pipelines for critical operational roles.
Support internal progression and career development initiatives.
Ensure the operational leaders prepare workforce/succession plans to reflect changing business demands and seasonal requirements.
- Success Measures
- Employee Turnover
- Vacancy Rates
- Time to Fill Vacancies
- 90-Day New Starter Retention
- Absence
- Punctuality
- Internal Promotion Rates
- Employee Engagement Scores
- Management Capability
- Performance Improvement Outcomes
- Completion and Quality of Performance Reviews
- Key Relationships
- People & Talent Director
- Central People Team Coordinators
- Group People Development Manager
- General Managers
- Deputy General Managers
- Heads of Department
- Regional Operations Directors
- Group Operations & Estates Director
Applications are welcomed from CIPD level 5 or 7 qualified candidates who hold a full driving license and can work on a hybrid basis with frequent travel between the clubs located in our North region:
The Club at High Legh, Lichfield Golf & CC, The Nottinghamshire Golf & CC, Greetham Valley
The Warwickshire Golf & CC, Witney Lakes Resort, The Tytherington Club, Castle Royle Golf & CC
Benefits
- Complimentary access to our health club, group exercise classes, and discounted golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation).
- Access to our Employee Assistance Programme, to support any challenges you may face.
- Personal development programs to support growth for the considerable opportunities in our expanding group.
- Full details of all benefits available on request.
- #J-18808-Ljbffr
Regional HR Business Partner - North in Nether Poppleton employer: The Club Company
The Club Company in Witney is an exceptional employer, offering a vibrant work culture where culinary passion meets professional growth. As a Commis Chef, you'll benefit from hands-on training and mentorship in a fast-paced kitchen, alongside competitive perks that enhance your work-life balance. Join us to develop your skills in a supportive team environment dedicated to delivering high-quality dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Regional HR Business Partner - North in Nether Poppleton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Club Company!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Club Company.
We think you need these skills to ace Regional HR Business Partner - North in Nether Poppleton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Club Company. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Club Company and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Club Company. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Club Company's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Club Company
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Club Company.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Club Company will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Club Company and how you would contribute to adapting HR strategies.
