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- Tasks: Manage front desk operations, ensuring a secure and seamless overnight experience for guests.
- Company: A vibrant hotel that values diversity and a positive work environment.
- Benefits: Competitive salary, health club access, bonus holiday days, and discounts on meals and spa treatments.
- Why this job: Join a dynamic team and create memorable experiences for guests while working night shifts.
- Qualifications: Experience in hospitality preferred; strong organisational and communication skills required.
- Other info: Enjoy personal development programs and a feel-good workplace culture.
The predicted salary is between 1300 - 1800 £ per month.
We are looking for a dependable and detail-oriented Night Porter to manage our front‑desk operations during the night shift. In this role, you will be the key point of contact for our guests, ensuring a seamless and secure overnight experience. Your efforts will help create a safe, comfortable environment, allowing our guests to rest easy, while maintaining the smooth operation of hotel services throughout the night.
Key Responsibilities:
- Manage late check‑ins, early check‑outs and reconcile charges from the previous day.
- Ensure security of the hotel and its guests, communicating with team members via portable phone.
- Monitor key handling and turn off lights in unoccupied rooms.
- Assist guests with any needs and oversee night‑time cleaning operations.
- Balance financial accounts, report maintenance issues and manage emergency situations.
- Attend regular training sessions and team meetings to maintain excellence.
Qualifications:
- Experience of comparable work in a hotel/hospitality environment preferred.
- Strong organisational and communication skills, with a reliable, detail‑oriented mindset.
Benefits & Compensation:
- Competitive salary.
- Complimentary access to health club, group exercise classes and golf facilities.
- Bonus holiday days for long tenure.
- Wedding day off (conditions apply).
- Birthday day off (conditions apply).
- Paid Volunteer Day after one year’s service.
- 70% off meals while on duty and 25% off when off‑duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16‑hour per week contract).
- Access to the Employee Assistance Programme.
- Personal development programs.
- Cycle to Work scheme.
- Competition opportunities for team members with a golf handicap.
- Wagestream for financial flexibility.
- Free parking.
- Uniform provided.
Schedule & Shift:
- 7‑day a week business, including weekends and holidays as required.
- Shift type: overnight, ensuring a smooth and secure operation during night hours.
Diversity & Inclusion:
We embrace diversity and equality, building a team with a variety of backgrounds, skills and views. Everyone is welcome to bring their authentic, whole selves to work – we like it that way!
Night Shift Front Desk Concierge in Leek Wootton employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Front Desk Concierge in Leek Wootton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit hotels in your area and ask if they’re hiring. Sometimes, showing up in person can leave a lasting impression and get you ahead of the competition.
✨Tip Number 3
Prepare for interviews by practising common questions specific to the night shift role. Think about scenarios you might face as a Night Porter and how you’d handle them. Confidence is key!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Night Shift Front Desk Concierge in Leek Wootton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in hospitality. Mention specific skills that align with the Night Porter role, like your attention to detail and organisational skills, to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what matters most – your qualifications and how you can contribute to our night shift operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Porter position. Plus, it’s super easy!
How to prepare for a job interview at The Club Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Porter. Familiarise yourself with managing late check-ins and early check-outs, as well as ensuring guest security. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Communication Skills
As a key point of contact for guests, strong communication is essential. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle guest needs and emergencies smoothly.
✨Highlight Your Attention to Detail
The job requires a detail-oriented mindset, so be ready to discuss how you've maintained high standards in previous positions. Whether it's balancing financial accounts or overseeing cleaning operations, share specific instances where your attention to detail made a difference.
✨Emphasise Your Positive Attitude
The company values a positive tone and enthusiasm. During the interview, let your personality shine through! Share why you enjoy working in hospitality and how you create a feel-good environment for guests and colleagues alike.
