At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming, creating a feel-good environment.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive pay, health club access, bonus holiday days, and discounts on meals and spa treatments.
- Why this job: Be part of a team that values care, ambition, respect, and energy in a vibrant setting.
- Qualifications: Experience in similar roles preferred, but a positive attitude is key!
- Other info: Flexible shifts, personal development opportunities, and a supportive, inclusive workplace.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel‑good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
CARE Values
- Caring – we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious – we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful – we are considerate, establishing the needs of others, working efficiently and caring about high standards – with great attention to detail.
- Energised – we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure – because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you\’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are seeking a dedicated and detail‑oriented Housekeeper to join our team. In this role, you will be responsible for ensuring that all guest rooms are cleaned to the highest standards, creating a comfortable and welcoming environment for our guests.
As Housekeeper, you\’ll play a vital role in creating a welcoming and spotless environment for our guests. Your responsibilities will include thoroughly cleaning all areas of guest rooms, from vacuuming floors and dusting furniture to sanitising bathrooms, including toilets, tiles, showers, and sinks. You\’ll also be in charge of stripping and remaking beds with fresh linens, and ensuring mattresses and blankets are in top condition. You\’ll prepare rooms and bathrooms to meet our high standards and report to the Head Housekeeper when rooms are ready for sale. Additionally, you’ll notify the maintenance team of any necessary repairs, assist with vacuuming hallways, and manage laundry for collection.
To help you grow in your role, you’ll attend regular training sessions and team meetings, ensuring we continue to improve and maintain excellence in all areas.
Experience & Skills Required
- Experience of comparable work preferred.
Schedule
- We operate a 7‑days a week business, between 0600 to 2300.
- Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays.
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.
Be yourself – we like it that way!
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Housekeeper employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Club Company. Familiarise yourself with their values and mission. This way, you can show them that you're not just another candidate, but someone who genuinely cares about creating that feel-good experience.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping roles. Think about how you can highlight your attention to detail and your ability to create a welcoming environment. We want you to shine in front of the interviewers!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your respect for the role and the company. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections and building relationships!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Attention to Detail: As a Housekeeper, attention to detail is key! Make sure your application highlights any experience you have in cleaning or maintaining high standards. We want to see that you care about creating a spotless environment for our guests.
Emphasise Your People Skills: Since we pride ourselves on our CARE values, it’s important to showcase your ability to be helpful and respectful. Share examples of how you've gone the extra mile for customers or worked well in a team. We love a good story!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Housekeeper role. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at The Club Company
✨Know the Club Company
Before your interview, take some time to research The Club Company. Understand their mission, values, and what makes them unique. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill. Whether it’s about cleaning techniques or maintaining high standards, make sure to highlight how you can contribute to creating that spotless environment.
✨Emphasise Your People Skills
The Club Company values a caring and respectful approach. During the interview, share instances where you've gone above and beyond for customers or colleagues. This will illustrate your ability to create a welcoming atmosphere, which is key in this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they uphold their CARE values. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.