At a Glance
- Tasks: Lead and oversee all aspects of our golf operations, ensuring top-notch service for members.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holiday days, and discounts on meals and treatments.
- Other info: Opportunities for personal development and career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating exceptional experiences in beautiful surroundings.
- Qualifications: Strong leadership skills and a passion for golf are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more.
We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply)
- Birthday Day off (conditions apply)
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
- 70% off meals while on duty and 25% off when off-duty
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are looking for a dedicated and proactive Golf Operations Manager to lead and oversee all aspects of our golf operation, ensuring the highest standards of service and enjoyment for our members. You will be responsible for planning and coordinating a golf programme that is highly regarded by our membership, while managing the Golf Pro Shop and related services to meet the needs of our members. In this role, you will design and promote golf activities, manage club competitions, and ensure green fee and equipment hire targets are met. You will oversee the efficient use of tee times and marshalling, while recruiting and developing a team to deliver exceptional customer service. Your responsibilities will also include managing the shop’s inventory, monitoring revenue, and collaborating with the Event Sales Manager to organise golf tournaments. If you are passionate about golf, have strong leadership skills, and enjoy providing an outstanding experience for members, we would love to hear from you. Join our team and contribute to the success of our golf operations at the Club.
Golf Operations Manager - Bournemouth, Dorset employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, generous benefits including complimentary health club access, bonus holiday days, and personal development programmes, employees are supported in achieving a fulfilling work-life balance. Located in the picturesque Bournemouth area, our team enjoys a rewarding environment where passion for golf and service excellence come together, making every day at work a feel-good experience.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Operations Manager - Bournemouth, Dorset
✨Tip Number 1
Network like a pro! Get out there and connect with people in the golf industry. Attend local events, join golf clubs, or even hit the driving range. The more people you meet, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your passion for golf! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your ideas on how to enhance the member experience or improve operations. They’ll love your proactive attitude!
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out directly to the hiring manager or team. A quick email expressing your interest can set you apart from the crowd and show that you’re genuinely keen on the position.
✨Tip Number 4
Keep an eye on our website for openings! We regularly update our listings, and applying through our site gives you the best chance to stand out. Plus, you’ll be one step closer to joining our fantastic team at the Club!
We think you need these skills to ace Golf Operations Manager - Bournemouth, Dorset
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Share any personal experiences or achievements related to golf that highlight your enthusiasm and commitment to the sport.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Golf Operations Manager role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Highlight Leadership Skills:As a Golf Operations Manager, strong leadership is key. In your application, provide examples of how you've successfully led teams in the past, focusing on your ability to motivate and inspire others to deliver exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The Club Company
✨Know Your Golf Inside Out
Make sure you brush up on your golf knowledge before the interview. Understand the latest trends in golf operations, and be ready to discuss how you can enhance the member experience at the club. Familiarise yourself with the club's facilities and any recent events they've hosted.
✨Showcase Your Leadership Skills
As a Golf Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and improved service standards. Be ready to discuss your approach to training and developing team members.
✨Emphasise Customer Service Excellence
The Club Company values a feel-good experience for its members, so highlight your commitment to exceptional customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction, and explain how you would instil this ethos within your team.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the club's vision and future plans. Ask about their current challenges in golf operations and how you can contribute to overcoming them. This shows your genuine interest in the role and the organisation.
