Field CX Coach for Premium Clubs | Elevate Guest Experience

Field CX Coach for Premium Clubs | Elevate Guest Experience

Full-Time No working from home possible
The Club Company

The Club Company is seeking a Group Customer Experience Coach to lead, coach and elevate service standards across our premium country clubs. Reporting to the Customer Experience & Growth Director, the role will travel to clubs, coach GMs and frontline teams, using NPS and customer insight to raise experiences.

You will embed CARE values, deliver in-club training, share best practice, and help drive loyalty, premium pricing and commercial performance.

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Field CX Coach for Premium Clubs | Elevate Guest Experience employer: The Club Company

The Club Company in Witney is an exceptional employer, offering a vibrant work culture where culinary passion meets professional growth. As a Commis Chef, you'll benefit from hands-on training and mentorship in a fast-paced kitchen, alongside competitive perks that enhance your work-life balance. Join us to develop your skills in a supportive team environment dedicated to delivering high-quality dining experiences.

The Club Company

Contact Details:

The Club Company Recruitment Team