At a Glance
- Tasks: Be the friendly face of our club, welcoming members and guests with a smile.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy free health club access, bonus holiday days, and a birthday day off!
- Other info: Flexible shifts, diverse team, and opportunities for career growth await you!
- Why this job: Make a positive impact on our members' experiences while developing your skills.
- Qualifications: Looking for friendly, efficient individuals with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Birthday Day off (conditions apply).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
We are looking for a friendly and efficient Receptionist to join our team and provide a welcoming experience for all members and guests. You will be the first point of contact for anyone visiting the Club, greeting customers in a polite and professional manner and ensuring the reception area is always tidy and well-presented. You will handle payments and charges for services, address any customer complaints, and ensure that all health and safety policies are followed. You will also perform general office duties and contribute to the smooth running of the front of house operations.
Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200). We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views.
Evening & Weekend Receptionist in Fareham employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, including health clubs and golf courses, as well as generous benefits like bonus holiday days and a supportive Employee Assistance Programme, we ensure our team members feel valued and motivated. Located in Fareham, Hampshire, this role provides a unique opportunity to be part of a dynamic team dedicated to delivering outstanding service in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Evening & Weekend Receptionist in Fareham
✨Tip Number 1
Get to know the Club Company! Research their values, mission, and what makes them tick. This way, when you walk in for your interview, you can show off your knowledge and passion for their culture.
✨Tip Number 2
Practice your greeting! As a receptionist, you'll be the face of the club. Nail that first impression by rehearsing a warm and professional welcome. It’ll make you stand out from the crowd.
✨Tip Number 3
Show off your multitasking skills! Be ready to discuss how you handle busy situations, like juggling phone calls and welcoming guests at the same time. We want to see that you can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Club Company!
We think you need these skills to ace Evening & Weekend Receptionist in Fareham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for our members and guests!
Tailor Your Application:Make sure to tailor your application specifically for the Evening & Weekend Receptionist role. Highlight any relevant experience you have in customer service or reception work, and mention how your skills align with our mission of providing a feel-good experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out. We want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the fantastic benefits we offer.
How to prepare for a job interview at The Club Company
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Familiarise yourself with their facilities and services, especially how they blend golf, fitness, and wellness. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for members and guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled complaints or ensured a welcoming atmosphere, as these are key aspects of the role.
✨Dress the Part
Since you'll be representing the club, make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the importance of presentation in a hospitality environment. Plus, it sets a positive tone right from the start!
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with an unhappy customer or managing multiple tasks at once. Practise your responses to these scenario-based questions, focusing on your problem-solving skills and ability to stay calm under pressure.
