At a Glance
- Tasks: Be the friendly face of our club, welcoming members and guests with a smile.
- Company: Join The Club Company, a premium collection of golf and country clubs in the UK.
- Benefits: Enjoy free access to fitness facilities, bonus holiday days, and a birthday day off.
- Other info: Flexible shifts, diverse team, and opportunities for career growth.
- Why this job: Make a positive impact on our members' experiences while developing your customer service skills.
- Qualifications: Looking for friendly, efficient individuals with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Birthday Day off (conditions apply).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
We are looking for a friendly and efficient Receptionist to join our team and provide a welcoming experience for all members and guests. You will be the first point of contact for anyone visiting the Club, greeting customers in a polite and professional manner and ensuring the reception area is always tidy and well-presented. You will handle payments and charges for services, address any customer complaints, and ensure that all health and safety policies are followed. You will also perform general office duties and contribute to the smooth running of the front of house operations. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views.
Locations
Evening & Weekend Receptionist in Fareham, Hampshire employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, including health clubs and golf courses, alongside generous benefits like bonus holiday days and a Birthday Day off, employees are supported in achieving a healthy work-life balance. Located in Fareham, Hampshire, this role as an Evening & Weekend Receptionist provides a unique opportunity to be part of a dedicated team that values commitment and fosters a welcoming environment for members and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Evening & Weekend Receptionist in Fareham, Hampshire
✨Tip Number 1
Get to know the Club Company vibe! Visit our clubs if you can, chat with staff and members, and soak up the atmosphere. This will help you understand what we value and how you can fit in.
✨Tip Number 2
When you come in for your interview, bring your A-game! Show us your friendly personality and how you can create a welcoming experience for our members and guests. Remember, first impressions count!
✨Tip Number 3
Be ready to talk about your past experiences. We want to hear how you've handled customer complaints or tricky situations before. Share those stories that highlight your problem-solving skills and dedication to service.
✨Tip Number 4
Don’t forget to check out our website for any updates on job openings and apply directly through there. It shows us you're keen and makes it easier for us to find your application!
We think you need these skills to ace Evening & Weekend Receptionist in Fareham, Hampshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for our members and guests!
Tailor Your Application:Make sure to tailor your application specifically for the Evening & Weekend Receptionist role. Highlight any relevant experience you have in customer service or reception work, and mention how your skills align with our mission of providing a feel-good experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our clubs and what we stand for while you’re at it!
How to prepare for a job interview at The Club Company
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for members and guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or complaints, as this will demonstrate your ability to maintain professionalism under pressure.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the role and the importance of maintaining a professional image at the reception area.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions to ask your interviewer about the role, team dynamics, and company culture. This shows that you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.
