At a Glance
- Tasks: Be the friendly face of our club, welcoming members and guests with a smile.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and a birthday day off.
- Other info: Flexible shifts, diverse team, and opportunities for career growth.
- Why this job: Make a positive impact on our members' experiences in a vibrant environment.
- Qualifications: Looking for friendly, efficient individuals with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Birthday Day off (conditions apply).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
We are looking for a friendly and efficient Receptionist to join our team and provide a welcoming experience for all members and guests. You will be the first point of contact for anyone visiting the Club, greeting customers in a polite and professional manner and ensuring the reception area is always tidy and well-presented. You will handle payments and charges for services, address any customer complaints, and ensure that all health and safety policies are followed. You will also perform general office duties and contribute to the smooth running of the front of house operations. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views.
Locations
Evening Reception Assistant in Fareham, Hampshire employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, including health clubs and golf courses, employees enjoy a range of benefits such as bonus holiday days, a Birthday Day off, and financial flexibility through Wagestream. Located in Fareham, Hampshire, this role as an Evening Reception Assistant not only provides a rewarding career but also fosters a sense of community and support among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Reception Assistant in Fareham, Hampshire
✨Tip Number 1
Get to know the Club Company! Familiarise yourself with our facilities and services. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands what we offer and how you can contribute to our mission.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of our club. Role-play common scenarios with friends or family, like handling customer complaints or greeting guests. This will help you feel more confident and ready to impress us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where you’ll be welcoming members and guests. Choose an outfit that’s smart and reflects the professional yet friendly vibe we aim for at our clubs.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision. Plus, it’s a great way to reiterate your interest in joining our team!
We think you need these skills to ace Evening Reception Assistant in Fareham, Hampshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for our members and guests, so show us how you can create a welcoming vibe.
Tailor Your Application:Make sure to tailor your application specifically for the Evening Reception Assistant role. Highlight any relevant experience you have in customer service or reception work, and mention how your skills align with our mission of providing a feel-good experience. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences. This helps us quickly see why you’d be a great fit for our club!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows that you’re proactive and keen on joining The Club Company. We can’t wait to hear from you!
How to prepare for a job interview at The Club Company
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their values, mission, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for members and guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or complaints, as this will demonstrate your ability to maintain professionalism under pressure.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the role and the importance of maintaining a professional image at the reception area.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or the club's future plans. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
