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- Tasks: Create a warm and welcoming experience for members and guests at our premium club.
- Company: Join a prestigious golf and country club in Exeter with a vibrant community.
- Benefits: Enjoy complimentary access to facilities, discounted meals, and personal development opportunities.
- Why this job: Be the face of our club and make a lasting impression on our members.
- Qualifications: GCSE qualification and previous customer service experience are essential.
- Other info: A rewarding workplace with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A premium golf and country club in Exeter is seeking a Receptionist to provide a welcoming experience for members and guests. The role involves:
- Answering calls
- Assisting with member registration
- Scheduling appointments
- Handling customer payments and complaints
Ideal candidates will have a GCSE qualification and customer service experience. The club offers various benefits including complimentary access to facilities, discounted meals, and personal development programs, making it a rewarding workplace.
Guest Experience Front Desk Specialist in Exeter employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Specialist in Exeter
✨Tip Number 1
Make sure to research the golf and country club before your interview. Knowing about their facilities, services, and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role that involves welcoming guests. Choose an outfit that reflects the premium nature of the club while still being comfortable for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Guest Experience Front Desk Specialist in Exeter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a warm and welcoming vibe to our club. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience: Make sure to emphasise any customer service experience you have. Whether it’s from previous jobs or volunteer work, we want to know how you've made guests feel special in the past. Tailor your application to show us you’re the perfect fit for our front desk!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great candidate for the Guest Experience Front Desk Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at The Club Company
✨Know the Club Inside Out
Before your interview, take some time to research the golf and country club. Familiarise yourself with their services, facilities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the role heavily involves customer interaction, prepare examples from your past experiences where you excelled in customer service. Think of specific situations where you resolved complaints or went above and beyond for a guest.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing multiple tasks at once. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more composed and professional.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the position you're applying for, which is crucial in a customer-facing role.
