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- Tasks: Lead the health club operations, ensuring a positive experience for all members.
- Company: Join the UK's premier collection of country clubs focused on exceptional service and community.
- Benefits: Enjoy perks like free health club access, discounts, bonus holidays, and a fun work environment.
- Why this job: This hands-on role offers variety, growth opportunities, and a chance to make a real impact.
- Qualifications: Previous leisure supervisory or management experience is essential; enthusiasm and a fun personality are key.
- Other info: Flexible shifts, learning programs, and a paid volunteer day make this job even more rewarding.
The predicted salary is between 28800 - 43200 £ per year.
Duty Manager – Mapledurham Country Club
Job Type: Full Time
The Club Company’s mission is to be unquestionably the UK’s premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.
With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.
Our CARE values – Caring, Ambitious, Respectful and Energised – are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.
We are looking for a positive individual with a great eye for detail. Under the guidance of the general manager you will control the general operation of the health club facilities during your shift. This role is extremely hands on and no day is ever the same. Tasks will range from dealing with member queries, health and safety issues and procedures, club standards and much more. You will play a key role to ensure that every member has a positive experience during their visit.
Your previous leisure supervisory/management experience will ensure that you are comfortable with working shifts and weekends. This position will provide the right candidate with the stepping stone into senior management. Enthusiasm, passion and a fun personality are essential.
Our amazing employee benefits:
In addition to a competitive salary, we offer an excellent range of staff benefits, including
- Fun and professional work environment
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- Generous Hotel Offers and Discounts when you stay at our hotels
- 70% off meals on duty
- 25% off food, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Free Parking
- Uniform provided
- Learning and Development programs
- Employee Assistance Programme
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Smile Seeker Recognition and Reward Scheme
- Paid Volunteer Day – This is an annual one day paid day off for employees who are volunteering for a charity or charity event (subject to conditions).
Duty Manager - Mapledurham, Reading employer: The Club Company
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Mapledurham, Reading
✨Tip Number 1
Familiarize yourself with the CARE values of the Club Company: Caring, Ambitious, Respectful, and Energised. Make sure to reflect these values in your interactions during the interview process, as they are central to the company culture.
✨Tip Number 2
Highlight any previous experience you have in leisure supervisory or management roles. Be prepared to discuss specific situations where you successfully handled member queries or health and safety issues, showcasing your problem-solving skills.
✨Tip Number 3
Demonstrate your enthusiasm and passion for the role by sharing personal stories or experiences that relate to the leisure and hospitality industry. This will help you connect with the interviewers and show that you genuinely care about providing a positive experience for members.
✨Tip Number 4
Research Mapledurham Country Club and its facilities before your interview. Being knowledgeable about the club's offerings and how they align with the company's mission will show your commitment and interest in the position.
We think you need these skills to ace Duty Manager - Mapledurham, Reading
Some tips for your application 🫡
Understand the Company Values: Familiarize yourself with the Club Company's CARE values: Caring, Ambitious, Respectful, and Energised. Make sure to reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasize your previous leisure supervisory or management experience in your CV and cover letter. Provide specific examples of how you've handled member queries and health and safety issues in past roles.
Show Enthusiasm and Personality: In your application, convey your enthusiasm for the role and the positive atmosphere of the club. Use a friendly tone and share what makes you passionate about working in a leisure environment.
Tailor Your Application: Customize your CV and cover letter to address the specific requirements mentioned in the job description. Mention your ability to work shifts and weekends, as well as your commitment to providing a positive experience for members.
How to prepare for a job interview at The Club Company
✨Emphasize Your People Skills
As a Duty Manager, you'll be interacting with members and staff regularly. Highlight your experience in customer service and how you ensure a positive atmosphere for everyone.
✨Showcase Your Attention to Detail
The role requires a great eye for detail. Prepare examples of how you've successfully managed operations or resolved issues by paying close attention to the finer points.
✨Demonstrate Your Passion for Leisure and Wellbeing
Express your enthusiasm for the leisure industry and how it aligns with the club's mission. Share any relevant experiences that showcase your commitment to health and wellbeing.
✨Familiarize Yourself with CARE Values
Understand the club's CARE values: Caring, Ambitious, Respectful, and Energised. Be ready to discuss how you embody these values in your work and interactions.
