At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming, creating a feel-good environment.
- Company: Join The Club Company, a premium collection of golf and country clubs in the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts on meals and treatments.
- Other info: Flexible shifts, personal development opportunities, and a commitment to diversity and inclusion.
- Why this job: Be part of a team that values care, ambition, respect, and energy in a vibrant setting.
- Qualifications: Previous housekeeping experience preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and detail-oriented Housekeeper to join our team. In this role, you will be responsible for ensuring that all guest rooms are cleaned to the highest standards, creating a comfortable and welcoming environment for our guests. As Housekeeper, you'll play a vital role in creating a welcoming and spotless environment for our guests. Your responsibilities will include thoroughly cleaning all areas of guest rooms, from vacuuming floors and dusting furniture to sanitising bathrooms, including toilets, tiles, showers, and sinks. You'll also be in charge of stripping and remaking beds with fresh linens, and ensuring mattresses and blankets are in top condition. You'll prepare rooms and bathrooms to meet our high standards and report to the Head Housekeeper when rooms are ready for sale. Additionally, you’ll notify the maintenance team of any necessary repairs, assist with vacuuming hallways, and manage laundry for collection. To help you grow in your role, you’ll attend regular training sessions and team meetings, ensuring we continue to improve and maintain excellence in all areas.
Experience & Skills Required:
- Experience of comparable work preferred.
Schedule:
- We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Locations
Housekeeper - Exeter, Devon employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, generous benefits including complimentary health club access, bonus holiday days, and personal development programmes, our Housekeepers play a crucial role in creating a welcoming environment for guests while enjoying a supportive and inclusive workplace. Located in the picturesque Exeter, Devon, we provide a unique opportunity to thrive in a feel-good atmosphere that values commitment and fosters career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Exeter, Devon
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Club Company's website and social media. Understanding their CARE values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a housekeeper.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A neat appearance shows that you respect the role and are serious about joining their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Housekeeper - Exeter, Devon
Some tips for your application 🫡
Show Your Attention to Detail:As a Housekeeper, attention to detail is key! Make sure your application highlights any experience you have in cleaning or maintaining high standards. We love seeing candidates who understand the importance of creating a welcoming environment for guests.
Emphasise Your Caring Nature:We value our CARE values, especially being caring and respectful. In your application, share examples of how you've gone above and beyond to help others or create a positive atmosphere. It shows us you're a great fit for our team!
Be Honest About Your Experience:If you have previous housekeeping experience, let us know! But if you're new to the role, that's okay too. Just be honest about your skills and what you can bring to the table. We appreciate authenticity and are open to training the right person.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our fantastic team!
How to prepare for a job interview at The Club Company
✨Know the Company Values
Before your interview, take some time to familiarise yourself with The Club Company's CARE values: Caring, Ambitious, Respectful, and Energised. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role of Housekeeper.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is key. Prepare to discuss specific instances where you've gone above and beyond in your cleaning duties. Bring up how you ensure high standards in your work, whether it's through thorough cleaning or maintaining equipment.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Housekeeper role and the team dynamics. Ask about training opportunities or how the team collaborates to maintain the club's high standards. This shows your genuine interest in the position.
✨Exude Positivity and Enthusiasm
The Club Company values a positive attitude, so make sure to bring your best self to the interview. Smile, engage with your interviewer, and express your excitement about the opportunity to contribute to a feel-good environment. Your energy can make a lasting impression!
