At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive pay, health club access, bonus holidays, and discounts.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while ensuring guests have a memorable stay.
- Qualifications: Experience in hospitality housekeeping, preferably in a supervisory role.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring, we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience.
In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You'll be responsible for scheduling shifts, inspecting the team's work, and ensuring we're always stocked up on supplies. You'll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You'll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards.
This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required:
Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Head Housekeeper - Earls Colne, Colchester employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members are supported in achieving a fulfilling work-life balance while contributing to a premier lifestyle experience in beautiful surroundings. Join us in creating memorable moments for our guests while enjoying a positive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper - Earls Colne, Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Club Company. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for cleanliness and guest satisfaction shine through. Remember, they want to see how you embody their CARE values.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially in housekeeping. Be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at The Club Company.
We think you need these skills to ace Head Housekeeper - Earls Colne, Colchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for maintaining high cleanliness standards shine through. We want to see that you genuinely care about creating a feel-good environment for our guests!
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality industry, especially any supervisory roles. We love seeing how your background aligns with our mission and values, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key in housekeeping, showcase your ability to manage tasks meticulously. Use specific examples from your past roles to demonstrate how you’ve maintained high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at The Club Company
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper inside out. Familiarise yourself with the Club Company's values and how they relate to cleanliness and guest experience. Be ready to discuss your previous housekeeping experience and how it aligns with their high standards.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in the past, handled conflicts, or improved processes. This will show that you're not just about cleaning but also about inspiring and guiding others.
✨Emphasise Attention to Detail
The Club Company prides itself on high standards, so be prepared to talk about how you ensure attention to detail in your work. Share specific instances where your meticulousness made a difference, whether it was in maintaining cleanliness or ensuring guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
