At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and guest comfort.
- Company: Join The Club Company, a premium collection of golf and country clubs in the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Diverse and inclusive workplace where you can be your authentic self.
- Why this job: Make a real impact in a supportive environment while ensuring guests have a memorable stay.
- Qualifications: Experience in hospitality housekeeping, preferably in a supervisory role.
The predicted salary is between 24300 - 29700 £ per year.
About Us
The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more.
Benefits:
- Complimentary access to our health club, group exercise classes, and discounted golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- STREAM, offering financial flexibility.
- Free parking.
- Uniform provided (role dependent).
The Role:
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience. In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards. This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required:
- Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Head Housekeeper in Colchester employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits like complimentary health club access, bonus holiday days, and personal development programmes, team members can thrive in a supportive environment while enjoying the beautiful surroundings of our premium golf and country clubs. Join us to be part of a passionate team dedicated to delivering outstanding service and creating memorable experiences for our members.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Colchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Club Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Club Company
Don't be shy about reaching out to The Club Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Colchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Club Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Club Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
