At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Embrace diversity in an inclusive workplace where you can be your authentic self.
- Why this job: Make a real impact in a supportive environment while ensuring guests have a memorable stay.
- Qualifications: Previous housekeeping experience in hospitality, preferably in a supervisory role.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring, we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience. In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards.
This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required:
- Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Locations
Head Housekeeper - Earls Colne, Colchester employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members are supported in achieving a fulfilling work-life balance while contributing to a premier lifestyle experience in beautiful surroundings. Join us in creating memorable moments for our guests in a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper - Earls Colne, Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Club Company. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the club or attend any events they host. This gives you a chance to meet the team and show off your enthusiasm for the role in person.
✨Tip Number 3
Prepare for the interview by diving deep into their CARE values. Think of examples from your past experiences that showcase how you embody caring, ambition, respect, and energy. They'll love hearing how you fit right in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our feel-good environment.
We think you need these skills to ace Head Housekeeper - Earls Colne, Colchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for maintaining high standards of cleanliness and guest satisfaction shine through. We want to see that you genuinely care about creating a feel-good experience for our guests!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping, especially any supervisory roles. We love seeing how your skills align with our mission and values, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate a well-organised application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at The Club Company
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Understand their mission of providing a feel-good experience and how they blend golf, fitness, and wellness. This will help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlight your ability to maintain high standards and ensure guest satisfaction.
✨Emphasise Attention to Detail
The role requires a keen eye for cleanliness and safety. Be ready to discuss specific instances where your attention to detail made a difference in your previous roles. This could include how you handled inspections or maintained supplies effectively.
✨Bring Your Enthusiasm
The Club Company values an energised and positive attitude. During the interview, let your passion for hospitality shine through. Share why you love working in this industry and how you can contribute to creating a feel-good environment for guests and staff alike.
