At a Glance
- Tasks: Lead and oversee all aspects of golf operations, ensuring top-notch service for our members.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts on meals and retail.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development await you.
- Why this job: Be part of a passionate team creating exceptional experiences in a beautiful environment.
- Qualifications: Experience as a Golf Professional or Operations Manager is desirable.
The predicted salary is between 30000 - 40000 £ per year.
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply)
- Birthday Day off (conditions apply)
- A paid Volunteer Day to support causes you're passionate about (available after one year's service)
- 70% off meals while on duty and 25% off when off-duty
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are looking for a dedicated and proactive Golf Operations Manager to lead and oversee all aspects of our golf operation, ensuring the highest standards of service and enjoyment for our members. You will be responsible for planning and coordinating a golf programme that is highly regarded by our membership, while managing the Golf Pro Shop and related services to meet the needs of our members.
In this role, you will design and promote golf activities, manage club competitions, and ensure green fee and equipment hire targets are met. You will oversee the efficient use of tee times and marshalling, while recruiting and developing a team to deliver exceptional customer service. Your responsibilities will also include managing the shop's inventory, monitoring revenue, and collaborating with the Event Sales Manager to organise golf tournaments.
If you are passionate about golf, have strong leadership skills, and enjoy providing an outstanding experience for members, we would love to hear from you. Join our team and contribute to the success of our golf operations at the Club.
Experience & Skills Required:
Experience as Golf Professional or Golf Operations Manager at a recognised golf club is desirable.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Golf Operations Manager - Bournemouth, Dorset employer: The Club Company
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, we ensure our team members thrive in a supportive environment. Located in the picturesque Bournemouth area, our clubs provide a unique opportunity to work in beautiful surroundings while delivering outstanding experiences for our members.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Operations Manager - Bournemouth, Dorset
✨Tip Number 1
Get to know the club! Before your interview, spend some time at the golf club if you can. Familiarise yourself with the facilities and the vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This insider knowledge can give you an edge during the interview process.
✨Tip Number 3
Show off your passion for golf! During interviews, share your personal experiences with golf, whether it's playing, coaching, or managing events. Let them see your enthusiasm and how it aligns with their mission of creating a feel-good experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Golf Operations Manager - Bournemouth, Dorset
Some tips for your application 🫡
Show Your Passion for Golf:When writing your application, let your love for golf shine through! Share any relevant experiences or achievements that highlight your dedication to the sport and how it aligns with our mission at The Club Company.
Emphasise Your Leadership Skills:As a Golf Operations Manager, strong leadership is key. Make sure to showcase your experience in managing teams and delivering exceptional service. We want to see how you can inspire and motivate others to create that feel-good environment!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention our CARE values and how you embody them in your work – we love to see that!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at The Club Company
✨Know Your Golf Inside Out
Make sure you brush up on your golf knowledge, especially about the club's facilities and services. Familiarise yourself with their CARE values and think about how you can embody those in your role as Golf Operations Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved customer service, as this will resonate well with the club's focus on exceptional member experiences.
✨Be Ready to Discuss Member Engagement
Think about strategies you could implement to enhance member engagement and satisfaction. Be prepared to share ideas on promoting golf activities and competitions that align with the club's mission of providing a feel-good experience.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about the club's future plans, how they measure member satisfaction, or what challenges they currently face in golf operations. It shows you're genuinely interested and proactive.
