At a Glance
- Tasks: Deliver outstanding service and create memorable dining experiences for guests.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts.
- Other info: Flexible shifts, inclusive culture, and personal development programs available.
- Why this job: Be part of a vibrant team in a feel-good environment with growth opportunities.
- Qualifications: Customer service experience and a passion for hospitality are preferred.
The predicted salary is between 20000 - 25000 € per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both Club Members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage (F&B) Assistant, you will be responsible for setting up tables and event spaces, greeting and serving guests, delivering food and drinks promptly, maintaining well-stocked bar areas, upselling offerings, clearing and cleaning tables, ensuring money handling procedures are followed, and flexibly assisting in various front-of-house areas, including full bar and Barista duties. This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required:
- Previous experience in a customer facing role desirable.
- Food safety certification and/or HACCP certified is desirable.
- An excellent standard of presentation is essential.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Food & Beverage ( F&B ) Assistant in Twyford employer: The Club Company (UK) Ltd
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members can thrive in a supportive environment while enjoying the beautiful surroundings of our premium golf and country clubs across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage ( F&B ) Assistant in Twyford
✨Tip Number 1
Get to know the Club Company vibe! Visit our clubs if you can, soak in the atmosphere, and chat with staff. This will help you understand our CARE values and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your caring and ambitious nature—qualities we value!
✨Tip Number 4
Show off your enthusiasm! When you come in for an interview, let your passion for food and beverage shine through. We love candidates who are energised and excited about creating memorable experiences for our guests.
We think you need these skills to ace Food & Beverage ( F&B ) Assistant in Twyford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our clubs. A bit of charm goes a long way in the food and beverage industry!
Tailor Your Application:Make sure to tailor your application to highlight your relevant experience and skills. Mention any customer-facing roles you've had and how they relate to providing exceptional service at our clubs. We love seeing how you can contribute to our CARE values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the F&B Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Club Company!
How to prepare for a job interview at The Club Company (UK) Ltd
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Understand their mission of providing a feel-good experience and how they blend golf, fitness, and wellness. This knowledge will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you went above and beyond to ensure a positive experience, as this aligns perfectly with their CARE values.
✨Dress to Impress
Presentation is key in the hospitality industry. Make sure you dress smartly for your interview, reflecting the high standards of The Club Company. A polished appearance not only shows respect for the interview process but also demonstrates your understanding of the role's requirements.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, such as dealing with difficult customers or managing multiple tasks during busy periods. Think through these scenarios beforehand and be ready to discuss your approach, showcasing your problem-solving skills and ability to stay calm under pressure.
