At a Glance
- Tasks: Deliver outstanding service and create memorable dining experiences for guests.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development await you.
- Why this job: Be part of a vibrant team in a feel-good environment while developing your skills.
- Qualifications: Customer service experience and a passion for hospitality are preferred.
The predicted salary is between 20000 - 25000 € per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both Club Members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage (F&B) Assistant, you will be responsible for setting up tables and event spaces, greeting and serving guests, delivering food and drinks promptly, maintaining well-stocked bar areas, upselling offerings, clearing and cleaning tables, ensuring money handling procedures are followed, and flexibly assisting in various front-of-house areas, including full bar and Barista duties. This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required:
- Previous experience in a customer facing role desirable.
- Food safety certification and/or HACCP certified is desirable.
- An excellent standard of presentation is essential.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Food & Beverage ( F&B ) Assistant in Knutsford employer: The Club Company (UK) Ltd
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members can thrive in a supportive environment while enjoying the beautiful surroundings of our premium golf and country clubs across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage ( F&B ) Assistant in Knutsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Club Company. Familiarise yourself with their values and mission. This way, you can show them that you're not just another candidate, but someone who genuinely aligns with their feel-good experience.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be interacting with guests all day. Think about how you can demonstrate your caring and respectful nature during the interview. Maybe even share a story where you went above and beyond for a customer!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you present yourself well, reflecting the high standards of service that The Club Company is known for. A neat appearance can set the tone for a great conversation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Food & Beverage ( F&B ) Assistant in Knutsford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our clubs. A bit of charm goes a long way in the food and beverage industry!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or food and beverage roles. We love seeing how your past experiences can contribute to creating that feel-good environment we pride ourselves on.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Club Company!
How to prepare for a job interview at The Club Company (UK) Ltd
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Understand their mission of providing a feel-good experience and how they blend golf, fitness, and wellness. This knowledge will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight moments when you went above and beyond to ensure a positive experience, as this aligns perfectly with their CARE values.
✨Dress to Impress
Presentation is key in the hospitality industry. Make sure you dress smartly for your interview, reflecting the high standards expected at The Club Company. A polished appearance not only shows respect for the interview process but also demonstrates your understanding of the role's requirements.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios during your interview, such as handling difficult customers or upselling menu items. Think through potential situations you might face as an F&B Assistant and how you would handle them. This preparation will help you respond confidently and demonstrate your problem-solving skills.
