Wellness Coach / Personal Trainer in Hitchin

About Us

The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.

Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

We create a feel-good experience through our CARE values:

• Caring, we are hosts with heart, helpful and respectful to customers – putting people first.
• Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.
• Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
• Energised, we are smile seekers, setting a positive tone and enjoying what we do!

Benefits:

• Complimentary access to our health club, group exercise classes, and golf facilities.
• Bonus holiday days to reward long tenure - because we truly value commitment.
• Wedding Day off (conditions apply).
• Birthday Day off (conditions apply).
• A paid Volunteer Day to support causes you're passionate about (available after one year's service).
• 70% off meals while on duty and 25% off when off-duty.
• 25% off retail.
• 25% off spa treatments (if booked and taken on the day).
• Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
• Access to our Employee Assistance Programme, offering support for any challenges you may face.
• Personal development programs to support growth and for the considerable opportunities in our expanding group.
• Take advantage of our Cycle to Work scheme for a greener commute.
• Exclusive competition opportunities for team members with a golf handicap.
• Wagestream, offering financial flexibility.
• Free parking.
• Uniform provided.

The Role:

We are looking for an enthusiastic and dedicated Wellness Coach to join our team. In this role, you will provide personalised coaching to members on a wide range of health and wellness topics, including weight management, fitness, stress, and work-life balance. You will deliver wellness inductions, create tailored exercise programmes based on each member's goals and lifestyle, and provide ongoing support to help them achieve lasting changes. Your coaching will empower members to make positive behavioural and lifestyle changes, and you'll monitor their progress to ensure they stay on track. Building strong, authentic relationships with members will be key, as you foster a positive, engaging environment. You will also drive member interaction, upsell services, and work to retain memberships. You'll ensure the gym is a safe, hygienic space by maintaining equipment, adhering to health and safety regulations, and performing routine cleaning checks all within a guaranteed minimum paid contract.

In addition to your core responsibilities, you'll have the opportunity to deliver high-quality Personal Training (PT) sessions. This offers significant additional earning potential and the chance to build and grow your client base within a supportive, premium facility. Our Wellness Coaches are expected to develop a consistent PT client base, typically delivering between 8–12 hours of sessions per week. PT earnings are structured through a tiered pay system, where your hourly rate increases based on the number of sessions delivered monthly. This system supports progression from PT to Senior PT and Master Trainer levels, in line with The Club Company's Personal Training Policy.

Earning Potential:

Your total salary will reflect both your contracted hours as a Wellness Coach and the number of PT sessions delivered weekly. The more sessions you deliver, the higher your tier - and the greater your earning potential!

If you're passionate about supporting others on their wellness journey and creating a positive impact, we would love to have you on board at our Club. Join us in helping members achieve their health and fitness goals in a supportive, motivating environment!

Experience & Skills Desirable:

• Min. CIMSPA Level 3 Personal Training qualified.
• A Level 2 NVQ Diploma in Instructing Exercise and Fitness.
• CPR, First Aid, or AED certified.

Schedule:

We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.

Embracing You:

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!