At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Make a real impact in a supportive environment while ensuring guests have a memorable stay.
- Qualifications: Experience in hospitality housekeeping, preferably in a supervisory role.
The predicted salary is between 30000 - 40000 € per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience.
In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You'll be responsible for scheduling shifts, inspecting the team's work, and ensuring we're always stocked up on supplies. You'll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You'll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards.
This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required:
- Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule:
- We operate a 7-days a week business, between 0600 to 2300.
- Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.
Be yourself - we like it that way!
Head Housekeeper in Coggeshall employer: The Club Company (UK) Ltd
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits such as complimentary access to health and fitness facilities, generous holiday allowances, and personal development programmes, team members are supported in achieving a fulfilling work-life balance. Located in picturesque settings, our clubs provide a unique environment where staff can thrive while delivering outstanding service to our members.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Coggeshall
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Club Company. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for cleanliness and guest experience shine through. Remember, they want someone who fits their feel-good vibe!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles. They’ll want to see your problem-solving skills in action, so have some examples ready.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at The Club Company.
We think you need these skills to ace Head Housekeeper in Coggeshall
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Head Housekeeper and how your experience aligns with our needs.
Tailor Your CV and Cover Letter:When applying, customise your CV and cover letter to highlight your relevant experience in housekeeping and leadership. Show us how you've maintained high standards in previous roles and how you embody our CARE values.
Show Your Passion for Hospitality:In your application, let your enthusiasm for the hospitality industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating a feel-good experience for our guests.
Apply Through Our Website:Make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it's super straightforward!
How to prepare for a job interview at The Club Company (UK) Ltd
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Familiarise yourself with their CARE values: Caring, Ambitious, Respectful, and Energised. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed a team in the past, tackled challenges, and maintained high standards of cleanliness and service. Be ready to discuss your approach to scheduling and training staff.
✨Highlight Your Attention to Detail
In the hospitality industry, attention to detail is key. Be prepared to share specific instances where your keen eye for detail made a difference in guest satisfaction or operational efficiency. This could include anything from ensuring rooms are perfectly clean to managing supplies effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You might want to inquire about the team dynamics, how success is measured in the housekeeping department, or what the biggest challenges are currently facing the team. It’s a great way to engage and leave a lasting impression.
