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- Tasks: Manage daily operations at our health club, ensuring a positive experience for all members.
- Company: Join Nizels Golf & Country Club, a premier destination for leisure and wellbeing in the UK.
- Benefits: Enjoy perks like free health club access, discounts, bonus holidays, and a fun work environment.
- Why this job: Be part of a caring team that values respect and energy while gaining management experience.
- Qualifications: Previous supervisory or management experience in leisure is essential; enthusiasm and a fun personality are key.
- Other info: Flexible hours with opportunities for growth and development within the company.
Duty Manager, Nizels Golf & Country Club
Job Type: Part Time
- Minimum weekly hours is 24 hours, although some weeks there may be the opportunity for 32 hours.
- Shifts, will predominantly be early shifts 05:30 till 14:00 – although on occasion you will be required to work a late shift 13:45 till 22:15.
The Club Companys mission is to be unquestionably the UKs premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.
Our CARE values – Caring, Ambitious, Respectful and Energised – are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.
We are looking for a Duty Manager at our Nizels Golf & Country Club. We need a positive individual with a great eye for detail. Under the guidance of the general manager you will control the general operation of the health club facilities during your shift. This role is extremely hands on and no day is ever the same. Tasks will range from dealing with member queries, health and safety issues and procedures, club standards and much more. You will play a key role to ensure that every member has a positive experience during their visit.
Your previous leisure supervisory/management experience will ensure that you are comfortable with working shifts and weekends. This position will provide the right candidate with the stepping stone into senior management. Enthusiasm, passion and a fun personality are essential.
Our amazing employee benefits In addition to a competitive salary, we offer an excellent range of staff benefits, including:
- Fun and professional work environment
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- Generous Hotel Offers and Discounts when you stay at our hotels
- 70% off meals on duty
- 25% off food, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Free Parking
- Uniform provided
- Learning and Development programs
- Employee Assistance Programme
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Smile Seeker Recognition and Reward Scheme
- Paid Volunteer Day – This is an annual one day paid day off for employees who are volunteering for a charity or charity event (subject to conditions).
If this job sounds like the perfect fit for you, apply now and join our team!
AMRT1_UKCT
Duty Manager employer: The Club Company Ltd
Contact Detail:
The Club Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the CARE values of The Club Company: Caring, Ambitious, Respectful, and Energised. Demonstrating these values during your interactions with our team and members will show that you align with our culture.
✨Tip Number 2
Highlight any previous experience in leisure management or supervisory roles. Be ready to discuss specific situations where you successfully handled member queries or health and safety issues, as this will showcase your hands-on approach.
✨Tip Number 3
Prepare to discuss your flexibility with shift work, especially early mornings and weekends. Emphasizing your willingness to adapt to varying schedules will demonstrate your commitment to the role.
✨Tip Number 4
Show your enthusiasm for creating positive experiences for members. Think of examples from your past where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with our mission.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities and the values of the company, especially their CARE values: Caring, Ambitious, Respectful, and Energised.
Tailor Your CV: Customize your CV to highlight relevant experience in leisure supervisory or management roles. Emphasize your ability to handle member queries, health and safety issues, and your attention to detail.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm and passion for the role. Mention specific examples from your past experiences that demonstrate how you embody the company's values and how you can contribute to creating a positive experience for members.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for the Duty Manager role.
How to prepare for a job interview at The Club Company Ltd
✨Show Your Passion for Customer Service
As a Duty Manager, you'll be at the forefront of ensuring a positive experience for members. Be ready to share examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Demonstrate Your Attention to Detail
The job requires a great eye for detail. Prepare to discuss specific instances where your attention to detail made a significant impact on operations or member experiences.
✨Emphasize Your Team Spirit
The Club Company values teamwork and a fun atmosphere. Highlight your ability to work collaboratively with others and how you contribute to a positive team environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially related to health and safety issues or member queries. Think of scenarios from your past experience where you successfully handled challenges.
