At a Glance
- Tasks: Oversee daily operations, manage staff, and ensure a safe, clean environment.
- Company: Join The Club Company, a premium collection of golf and country clubs in the UK.
- Benefits: Enjoy competitive salary, health club access, bonus holidays, and discounts on meals and treatments.
- Other info: Inclusive workplace where you can be your authentic self.
- Why this job: Be part of a dynamic team creating feel-good experiences for members and guests.
- Qualifications: Proactive, reliable, and passionate about outstanding service.
The predicted salary is between 25000 - 30000 € per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers - putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating - never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure and because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are seeking a proactive and reliable Duty Manager to join our team and support the Deputy General Manager/Head of Club Experience in ensuring the smooth and efficient operation of the Club. You will be responsible for overseeing the daily operations of the Club during your shift, ensuring a safe working environment, and addressing any member enquiries or complaints promptly. In this role, you will carry out routine inspections, manage staff, and ensure that all operational policies and procedures are adhered to. You will also supervise the team, oversee maintenance work, and ensure the overall safety and cleanliness of the Club. During busy times, you will assist and cover any department when needed, providing flexibility and support to ensure smooth operations. If you are organised, enjoy working in a dynamic environment and have a passion for providing outstanding service, we would love to hear from you.
Experience
We are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Duty Manager employer: The Club At Meyrick Park
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, generous benefits including complimentary health club access, bonus holiday days, and personal development programmes, team members thrive in a supportive environment that values commitment and innovation. Located in picturesque settings, our clubs provide a unique opportunity to work in a feel-good atmosphere while delivering outstanding service to our members.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the Club Company vibe! Visit our clubs, chat with staff and members, and soak in the atmosphere. This will help you understand what makes us tick and how you can fit into our feel-good environment.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your passion for service! During interviews, share specific examples of how you've gone above and beyond for customers. We love candidates who embody our CARE values and can bring that energy to our team.
✨Tip Number 4
Be flexible and ready to adapt! As a Duty Manager, you'll need to juggle various tasks. Highlight your ability to handle busy situations and support different departments when needed. It’s all about teamwork and keeping that positive vibe!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a feel-good experience and how you can contribute to our mission at The Club Company.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Duty Manager role. We love seeing how your skills match our CARE values, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at The Club At Meyrick Park
✨Know the Club Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their values, facilities, and what makes them unique. This will not only show your genuine interest but also help you align your answers with their mission of providing a feel-good experience.
✨Showcase Your People Skills
As a Duty Manager, you'll be interacting with members and staff regularly. Prepare examples from your past experiences where you've demonstrated excellent customer service or resolved conflicts. Highlighting your ability to care for others and maintain high standards will resonate well with their CARE values.
✨Demonstrate Flexibility and Team Spirit
The role requires you to assist in various departments during busy times. Be ready to discuss how you've adapted to changing situations in previous jobs. Emphasising your willingness to support your team and ensure smooth operations will show that you're a great fit for their dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that reflect your interest in the role and the company. You might ask about their approach to staff development or how they maintain their high standards of service. This shows that you're not just interested in the job, but also in contributing to their mission.
