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- Tasks: Be the friendly face of our club, welcoming members and guests with a smile.
- Company: Join a vibrant team in a supportive and inclusive environment.
- Benefits: Enjoy health club access, bonus holidays, and discounts on meals and spa treatments.
- Other info: Flexible shifts, personal development opportunities, and a fun workplace culture.
- Why this job: Make a positive impact while developing your skills in a dynamic setting.
- Qualifications: GCSE qualification and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Benefits
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are looking for a friendly and efficient Receptionist to join our team and provide a welcoming experience for all members and guests. You will be the first point of contact for anyone visiting the Club, greeting customers in a polite and professional manner and ensuring the reception area is always tidy and well-presented. In this role, you will answer incoming calls, direct them to the appropriate team members, and take messages as needed. You will also assist with the registration of members, ensuring they are properly signed in or their membership cards are swiped. Additionally, you will schedule appointments for the administrative team and assist with arranging special services for members and guests when required. You will handle payments and charges for services, address any customer complaints, and ensure that all health and safety policies are followed. You will also perform general office duties and contribute to the smooth running of the front of house operations. If you are organised, customer-focused and take pride in presenting a professional and welcoming environment, we would love to have you as part of our team.
Experience & Skills Required
- GCSE qualification.
- Previous experience in service-oriented position desirable.
Schedule
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Receptionist in Bournemouth employer: The Club At Meyrick Park
Contact Detail:
The Club At Meyrick Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bournemouth
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and fits the vibe of the company. First impressions matter, and looking polished can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Bournemouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can create a welcoming atmosphere for our members and guests.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight any previous experience in service-oriented positions and how it relates to the responsibilities listed in the job description. This shows us that you understand what we’re looking for and that you’re genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our fantastic benefits and culture while you’re at it!
How to prepare for a job interview at The Club At Meyrick Park
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist. Familiarise yourself with tasks like greeting customers, handling calls, and managing appointments. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your People Skills
As a Receptionist, you'll be the first point of contact for members and guests. Practice your friendly and professional greeting. Think about examples from your past experiences where you've successfully handled customer interactions or resolved complaints to showcase your interpersonal skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A tidy appearance reflects your understanding of the importance of presentation in a front-of-house role. Plus, it shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, or opportunities for personal development. This not only shows your interest but also helps you determine if the workplace is the right fit for you.