At a Glance
- Tasks: Deliver outstanding service and create memorable dining experiences for guests.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, and generous discounts.
- Other info: Flexible shifts, personal development opportunities, and a fun work environment.
- Why this job: Be part of a team that values care, ambition, respect, and energy.
- Qualifications: Customer service experience and a passion for hospitality are a plus.
The predicted salary is between 20000 - 25000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers - putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating - never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both Club Members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage (F&B) Assistant, you will be responsible for setting up tables and event spaces, greeting and serving guests, delivering food and drinks promptly, maintaining well-stocked bar areas, upselling offerings, clearing and cleaning tables, ensuring money handling procedures are followed, and flexibly assisting in various front-of-house areas, including full bar and Barista duties. This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required:
- Previous experience in a customer facing role desirable.
- Food safety certification and/or HACCP certified is desirable.
- An excellent standard of presentation is essential.
Schedule:
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Guest Experience F&B Assistant in Bournemouth employer: The Club At Meyrick Park
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to premium facilities, generous benefits including complimentary health club access, bonus holiday days, and personal development programmes, team members can thrive in a supportive environment while enjoying the picturesque settings of our golf and country clubs across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience F&B Assistant in Bournemouth
✨Tip Number 1
Get to know the Club Company vibe! Visit our clubs if you can, soak in the atmosphere, and chat with staff. This will help you understand what makes us tick and how you can fit into our feel-good environment.
✨Tip Number 2
When you apply, don’t just send your CV and hope for the best. Reach out to us on social media or through our website. Show your enthusiasm for the role and let us know why you’re the perfect fit for our team!
✨Tip Number 3
Prepare for your interview by thinking about how you embody our CARE values. Be ready to share examples of how you've been caring, ambitious, respectful, and energised in previous roles. We love hearing real stories!
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows you’re genuinely interested in the position and helps keep you fresh in our minds as we make our decision.
We think you need these skills to ace Guest Experience F&B Assistant in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our clubs. A bit of charm goes a long way in the hospitality industry!
Tailor Your Application:Make sure to tailor your application to the Guest Experience F&B Assistant role. Highlight any relevant experience you have in customer service or food and beverage settings. We love seeing how your skills align with our CARE values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at The Club Company!
How to prepare for a job interview at The Club At Meyrick Park
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their mission, values, and the services they offer. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Guest Experience F&B Assistant, your ability to provide outstanding service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you embody the CARE values: Caring, Ambitious, Respectful, and Energised.
✨Dress to Impress
Presentation matters in this role! Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the high standards expected at The Club Company and sets a positive tone right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or the company culture. This shows your enthusiasm and helps you determine if this is the right fit for you. Plus, it demonstrates your proactive approach!
