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- Tasks: Oversee daily operations and ensure exceptional guest experiences at our prestigious golf club.
- Company: A leading golf and country club in England with a focus on excellence.
- Benefits: Flexible shifts, supportive team environment, and opportunities for career growth.
- Why this job: Join a dynamic team dedicated to providing outstanding service and enhancing member experiences.
- Qualifications: Strong communication skills and a diploma in hospitality or business preferred.
- Other info: Shifts may include weekends and evenings, perfect for adaptable candidates.
The predicted salary is between 30000 - 42000 £ per year.
A leading golf and country club in England is seeking a proactive Duty Manager responsible for overseeing daily operations, ensuring safety and addressing member inquiries.
Ideal candidates will have strong communication skills and a diploma in hospitality or business is desirable. The role requires flexibility as shifts may include weekends and evenings.
This position offers a dynamic environment focused on exceptional service and team support.
Club Operations & Guest Experience Lead employer: The Club At Mapledurham
Contact Detail:
The Club At Mapledurham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Operations & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in club operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the club's values and recent events. We want you to show that you're not just another candidate but someone who genuinely cares about enhancing guest experiences and team dynamics.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Club Operations & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and guest experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Club Operations & Guest Experience Lead role. Highlight relevant skills and experiences that demonstrate your ability to manage daily operations and address member inquiries effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for strong communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Club At Mapledurham
✨Know the Club Inside Out
Before your interview, do some research on the golf and country club. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Duty Manager, strong communication is key. Prepare examples from your past experiences where you effectively handled member inquiries or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Highlight any previous experience working varied hours, especially weekends and evenings, to demonstrate your adaptability and commitment to the role.
✨Emphasise Team Support
This position focuses on exceptional service and team support. Think of instances where you contributed to a positive team environment or supported colleagues in achieving goals. Sharing these stories will illustrate your collaborative spirit and dedication to guest experience.
