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- Tasks: Migrate from Salesforce to Amazon Connect and create innovative communication flows.
- Company: Join a forward-thinking team with extensive AWS experience.
- Benefits: Long-term assignment with opportunities for growth and skill enhancement.
- Other info: Ideal for those looking to make a significant impact in a dynamic environment.
- Why this job: Be part of a groundbreaking project that leverages cutting-edge AWS technologies.
- Qualifications: Proven skills in AWS Connect, Python, Lambda, and Terragrunt.
The predicted salary is between 36000 - 60000 £ per year.
This project starts with the migration from Salesforce to Connect Case Management, and will additionally involve the creation of:
- Flows for Voice, Chat and Email
- New Lex chat Agent
- All templates in Terragrunt
- Integrations using Python 3.12 Lambda's
- Amazon Q for Agent Insights
- Custom action groups using AI tooling
I am looking for a string and highly skilled AWS Connect developer. You must have experience of implementing and heavily customising Amazon Connect. You should have experience of Terragrunt, Python, Lambda and the overall AWS ecosystem as you will need to heavily integrate this product.
We will be integrating with AWS Nova Sonic as well, and so anyone who has looked and experienced Sonic will have an advantage. Only respond to this if you have proper, serious skills. You will need to show me and convince me that you know what you're talking about, and I have 18 years AWS experience, so I will immediately tell.
You will be working with the team to create a brand new Connect implementation. This will be a great project and will result in a long term assignment for the right person.
Experienced Amazon Connect Developer employer: The CloudLabs
Contact Detail:
The CloudLabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Amazon Connect Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS community, especially those who have experience with Amazon Connect. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects with Amazon Connect, Python, and Lambda. This will help you stand out and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for technical interviews by brushing up on your AWS knowledge. Be ready to discuss your experience with flows, integrations, and customisation in detail. We want to see that you know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Experienced Amazon Connect Developer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Amazon Connect and the AWS ecosystem. We want to see your expertise in flows, integrations, and customisations, so don’t hold back!
Tailor Your Application: Customise your application to match the job description. Use keywords from the listing, like 'Python', 'Lambda', and 'Terragrunt', to show us you’re the perfect fit for this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at The CloudLabs
✨Know Your Tech Inside Out
Make sure you’re well-versed in Amazon Connect, Terragrunt, Python, and Lambda. Brush up on your knowledge of the AWS ecosystem, as you’ll need to demonstrate your expertise during the interview. Be ready to discuss specific projects where you've implemented these technologies.
✨Showcase Your Problem-Solving Skills
Prepare to tackle hypothetical scenarios related to the migration from Salesforce to Connect Case Management. Think about potential challenges and how you would address them. This will show that you can think critically and adapt to new situations.
✨Demonstrate Your Customisation Experience
Since the role involves heavy customisation of Amazon Connect, come prepared with examples of past projects where you’ve customised similar systems. Highlight any unique solutions you’ve developed, especially those involving AI tooling or integrations.
✨Familiarise Yourself with AWS Nova Sonic
If you have experience with AWS Nova Sonic, make sure to mention it! If not, do a bit of research beforehand. Understanding how it integrates with Amazon Connect could give you an edge over other candidates.