At a Glance
- Tasks: Lead a dynamic team in delivering top-notch hospitality at a prestigious bar.
- Company: Join the award-winning team at The Cloth Ear in the five-star Merchant Hotel.
- Benefits: Enjoy shared service charge, meals during shifts, and your birthday off!
- Other info: Exciting opportunities for career progression and personal development.
- Why this job: Grow your career in a vibrant environment with global skill recognition.
- Qualifications: 1-2 years supervisory experience in a busy bar and strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
We have an excellent opportunity for an experienced Supervisor to join the team at The Cloth Ear, a public bar within the prestigious five-star Merchant Hotel in Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you're ready for an exciting role with plenty of room to grow, we'd love to hear from you!
What's in it for you:
- Excellent service charge shared across the team.
- An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
- Your birthday off!
- Meals during your shift and paid breaks.
Essential Criteria:
- 1-2 years supervisory experience in a similar busy city centre bar.
- A minimum of 2 years food and beverage service including cocktails.
- Experience in cash handling and till operations.
Desirable Criteria:
- Experience working within a five-star setting.
Please email to request a job description to help you better understand this role and its potential fit for you. The Merchant Hotel is an equal opportunities employer.
Key Skills:
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
Supervisor in Belfast employer: The Cloth Ear
The Cloth Ear, located within the prestigious five-star Merchant Hotel in Belfast, offers an exceptional work environment where hospitality and customer service excellence are at the forefront. As a Supervisor, you will benefit from a supportive culture that prioritises career progression, skill development, and employee well-being, including shared service charges, complimentary meals, and even your birthday off. Join our award-winning team and take advantage of the unique opportunity to grow in a globally recognised setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like The Cloth Ear. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. Share stories that highlight your supervisory experience and how you’ve handled busy shifts with a smile.
✨Tip Number 3
Research is key! Familiarise yourself with The Merchant Hotel’s values and what makes them stand out in the hospitality scene. This will help you tailor your approach and show that you’re genuinely interested in being part of their award-winning team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Cloth Ear and ready to take on this exciting role.
We think you need these skills to ace Supervisor in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your supervisory experience and any relevant skills in hospitality. We want to see how your background aligns with the role at The Cloth Ear, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about joining our award-winning team. Let us know what makes you the perfect fit for this role.
Showcase Your Experience:When detailing your experience, focus on your time in busy city centre bars and any cash handling or till operations you've managed. We love to see specific examples of how you’ve excelled in similar environments!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Merchant Hotel!
How to prepare for a job interview at The Cloth Ear
✨Know Your Stuff
Make sure you brush up on your knowledge of The Cloth Ear and its offerings. Familiarise yourself with their menu, especially the cocktails, and understand what makes their service stand out. This will show that you're genuinely interested in the role and the establishment.
✨Showcase Your Experience
Be ready to discuss your previous supervisory roles and how they relate to this position. Highlight specific examples where you've excelled in customer service or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare to talk about how you've motivated your team in the past, handled conflicts, or improved service standards. Share stories that illustrate your leadership style and how it aligns with the values of The Cloth Ear.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
