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- Tasks: As a Great Room Host, you'll deliver top-notch hospitality and customer service.
- Company: Join the award-winning team at the five-star Merchant Hotel in Belfast.
- Benefits: Enjoy shared service charge, meals during shifts, and your birthday off!
- Why this job: This role offers career growth and globally recognised skills in a vibrant environment.
- Qualifications: 12 months of experience in a similar role is essential; five-star experience is a plus.
- Other info: Email us for a detailed job description to see if this role fits you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Host to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!
What’s in it for you:
- Excellent service charge shared across the team.
- An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
- Your birthday off!
- Meals during your shift and paid breaks.
Essential Criteria:
- 12 months experience working in a similar role.
Desirable Criteria:
- Experience working within a five-star setting.
Please email to request a job description to help you better understand this role and its potential fit for you. The Company reserves the right to apply an enhanced short-listing criterion. The Merchant Hotel is an equal opportunities employer.
The Great Room Host employer: The Cloth Ear (The Merchant Hotel)
Contact Detail:
The Cloth Ear (The Merchant Hotel) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Great Room Host
✨Tip Number 1
Familiarise yourself with The Merchant Hotel's values and service standards. Understanding their commitment to excellence in hospitality will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Network with current or former employees of The Merchant Hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge when discussing your experience and how it relates to the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a guest, as this will highlight your suitability for a five-star environment.
✨Tip Number 4
Research the latest trends in hospitality and customer service. Being knowledgeable about current practices can impress your interviewers and show that you're proactive about your professional development.
We think you need these skills to ace The Great Room Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for The Great Room Host at The Merchant Hotel. Understand the essential and desirable criteria, as well as the responsibilities involved in the role.
Tailor Your CV: Highlight your relevant experience in hospitality, especially any roles in five-star settings. Use specific examples that demonstrate your customer service skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and why you want to join The Merchant Hotel. Mention your experience and how it aligns with their values of excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Cloth Ear (The Merchant Hotel)
✨Showcase Your Customer Service Skills
As a Host at The Merchant Hotel, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to hospitality.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to research The Merchant Hotel. Understand its values, services, and what makes it stand out. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Dress to Impress
Given that this is a five-star establishment, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards of The Merchant Hotel. First impressions count!
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team, the hotel's culture, and opportunities for growth. This shows that you're not only interested in the position but also in how you can contribute to the team.
