Supervisor

Supervisor

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
The Cloth Ear (The Merchant Hotel)

At a Glance

  • Tasks: Supervise bar operations and deliver exceptional customer service in a vibrant environment.
  • Company: Join the award-winning team at The Cloth Ear, part of the prestigious Merchant Hotel.
  • Benefits: Enjoy shared service charge, an overnight stay with dinner, and your birthday off!
  • Other info: Dynamic work environment with a focus on excellence and equal opportunities.
  • Why this job: Kickstart your career in hospitality with opportunities for growth and skill development.
  • Qualifications: 1-2 years supervisory experience in a busy bar and strong food and beverage knowledge.

The predicted salary is between 24000 - 30000 £ per year.

We have an excellent opportunity for an experienced Bar Supervisor to join the team at The Cloth Ear, a public bar within the prestigious five‑star Merchant Hotel in Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award‑winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!

What’s in it for you:

  • Excellent service charge shared across the team.
  • An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
  • Your birthday off!
  • Paid breaks.

Essential Criteria:

  • 1–2 years supervisory experience in a similar busy city centre bar.
  • A minimum of 2 years food and beverage service including cocktails.
  • Experience in cash handling and till operations.

Desirable Criteria:

  • Experience working within a five‑star setting.

The Company reserves the right to apply an enhanced short‑listing criterion. The Merchant Hotel is an equal opportunities employer.

Supervisor employer: The Cloth Ear (The Merchant Hotel)

The Merchant Hotel offers an exceptional work environment for those seeking a rewarding career in hospitality. As a Bar Supervisor at The Cloth Ear, you will be part of an award-winning team that prioritises excellence in service and provides ample opportunities for professional growth. With benefits like shared service charge, complimentary stays, and a culture that celebrates your special occasions, working here is not just a job, but a pathway to a fulfilling career in a prestigious five-star setting.

The Cloth Ear (The Merchant Hotel)

Contact Details:

The Cloth Ear (The Merchant Hotel) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supervisor

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like The Merchant Hotel. A friendly chat can sometimes lead to insider info or even a referral!

Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about your experiences and how you've handled busy shifts or tricky situations.

Tip Number 3

Research is key! Familiarise yourself with The Cloth Ear and its offerings. Knowing their menu and what makes them stand out will impress the hiring team and show you're genuinely interested.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about joining the team at The Merchant Hotel.

We think you need these skills to ace Supervisor

Supervisory Experience
Customer Service
Food and Beverage Service
Cocktail Preparation
Cash Handling
Till Operations
Experience in a Five-Star Setting

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your supervisory experience in busy bars. We want to see how your skills align with what we’re looking for, so don’t hold back on sharing specific examples of your past roles!

Tailor Your Application:Take a moment to customise your application for this role. Mention why you’re excited about working at The Cloth Ear and how you can contribute to our award-winning team. We love seeing genuine enthusiasm!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across quickly!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!

How to prepare for a job interview at The Cloth Ear (The Merchant Hotel)

Know Your Stuff

Make sure you brush up on your knowledge of cocktails and food service. Be ready to discuss your previous supervisory experience and how it relates to the fast-paced environment at The Cloth Ear. Knowing the menu and being able to suggest pairings can really impress!

Showcase Your Customer Service Skills

Since hospitality is key, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to handle difficult situations with grace and ensure a memorable experience for guests.

Dress to Impress

First impressions matter! Dress smartly and in line with the five-star setting of The Merchant Hotel. A polished appearance shows that you take the role seriously and understand the standards expected in such an esteemed environment.

Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics or opportunities for growth within the company. This not only shows your interest in the role but also helps you gauge if it's the right fit for you. Plus, it makes for a more engaging conversation!