Partnerships Manager in London

This is an opportunity to join one of the most exciting emerging businesses in hospitality tech, a company helping restaurants improve staff earnings, engagement, and retention through a product that naturally sits within the wider hospitality tech ecosystem. The business is now entering a major growth phase:

• Record-breaking month-on-month growth
• New podcast launch driving strong industry visibility and inbound
• Recent investment secured to accelerate scaling plans

As they scale, partnerships are becoming one of the most important growth levers in the business. This is where you come in.

Important: This is NOT a new business sales role. This is not a traditional outbound sales or cold-calling position. They are specifically looking for someone who has worked in a genuine Partnerships, Ecosystem, Community, or Strategic Alliances role — ideally within hospitality tech, payments, fintech, workforce management, or employee benefits.

The ideal person understands how to build long-term strategic relationships that create:

• Consistent inbound opportunities
• Warm introductions and referrals
• Brand credibility within an ecosystem
• Joint go-to-market opportunities
• Mutually beneficial commercial partnerships

This role is about creating influence, visibility, and strategic growth through relationships — not hitting outbound activity KPIs.

The Role

You’ll be responsible for building and activating strategic partnerships across the hospitality ecosystem. This could include relationships with:

• POS providers
• Payments platforms
• Workforce management tools
• Employee benefits platforms
• Hospitality operators and groups
• Industry communities and networks

You’ll work closely with founders and leadership to turn partnerships into a scalable acquisition and brand channel.

What you’ll actually be doing

• Identifying and securing strategic partnerships across hospitality tech
• Building relationships with businesses such as Sona, Toast, PayCaptain, and adjacent platforms
• Creating partnerships that drive inbound pipeline and commercial opportunities
• Launching joint events, campaigns, webinars, podcasts, and co-marketing initiatives
• Building referral and ecosystem partnerships that generate long-term value
• Managing and growing partner relationships over time
• Representing the business externally across events, networking sessions, and industry meet-ups
• Becoming a recognised and credible face within the hospitality tech space

This is a highly visible role. This role suits someone who is naturally confident in social and networking environments. You should enjoy:

• Attending hospitality and tech events
• Working a room and building relationships naturally
• Speaking with founders, operators, and commercial leaders
• Creating genuine industry connections
• Building visibility through LinkedIn and community engagement

They want someone who can become well-known within the hospitality ecosystem.

What they’re looking for

• Experience in Partnerships, Strategic alliances, Ecosystem growth, Community partnerships, Channel or referral partnerships
• Ideally from Hospitality tech, Payments, Fintech, Employee benefits, Workforce management, HR tech

You’ll likely be someone who:

• Has built partnerships that generated real inbound pipeline or revenue
• Understands how to structure mutually beneficial partnerships
• Knows how to open doors through relationships rather than cold outbound
• Is commercially minded without feeling like a “sales rep”
• Is proactive, relationship-led, and highly personable
• Thrives in fast-moving startup/scale-up environments

What “good” looks like

• You’ve previously built partnerships that materially impacted growth
• You understand how ecosystem relationships translate into revenue
• You know how to create momentum through networking and visibility
• You’re credible, connected, and confident externally
• You think long-term and understand partnership value creation

Why this role

• Join a business with genuine momentum and backing
• Shape and own the partnerships function
• Work directly with founders and senior leadership
• Become a key figure within the hospitality tech ecosystem
• Play a direct role in company growth and market positioning
• Huge opportunity to grow with the business as they scale

Benefits & Perks

• £45k–£55k base salary + yearly bonus
• Hybrid working with a London Paddington office base
• 28 days holiday + bank holidays
• Monthly team off-sites, socials, dinners, and events
• Monthly allowance to dine at partner restaurants
• Strong visibility and personal brand culture
• Up to £1,000 per quarter bonus based on LinkedIn visibility and content performance

The business highly values employees building their personal brand within hospitality tech.