At a Glance
- Tasks: Manage client relationships and deliver exceptional experiences across various campaigns.
- Company: Join a leading player in the global PropTech ecosystem.
- Benefits: Work with top brands, gain international exposure, and be part of a high-performing team.
- Other info: Collaborative culture with opportunities for growth and development.
- Why this job: Shape the experience for industry leaders and thrive in a fast-paced environment.
- Qualifications: Experience in Events, Media, or Client Success with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client is one of the most influential businesses in the global Prop Tech ecosystem, connecting the world's leading property companies, investors and technology innovators.
The business sits at the centre of the industry, delivering
- Europe's largest real estate technology event
- The Middle East's largest Prop Tech event in Dubai
- A community of 200,000+ newsletter subscribers
- Industry-leading webinars and executive roundtables
- Partnerships with some of the biggest names in the sector, including CBRE, JLL, Colliers, Knight Frank, Cushman & Wakefield, PGIM, Goldman Sachs, Landsec and PIMCO.
Following significant growth, they are now looking to appoint a Client Success Manager to support the delivery of world‑class experiences for their high‑profile customers.
The Opportunity
This is a business‑critical role and an outstanding opportunity for someone who thrives in a fast‑paced environment and enjoys managing multiple projects simultaneously.
You will work closely with senior stakeholders and global brands, ensuring exceptional delivery across a range of products and campaigns, including event sponsorships, speaking opportunities, digital advertising, webinars and executive roundtables.
You will become a trusted partner to your clients, understanding their objectives and ensuring every campaign delivers exceptional value and results.
Key Responsibilities
- Build and maintain exceptional relationships with clients and senior stakeholders.
- Own the end‑to‑end delivery of customer campaigns and partnerships.
- Manage multiple projects simultaneously while maintaining exceptional attention to detail.
- Coordinate internal and external stakeholders to ensure seamless execution.
- Manage timelines, assets and collateral to ensure all deliverables are completed on time.
- Become an expert in the company's products, customers and market.
- Deliver a best‑in‑class customer experience that drives long‑term partnerships and retention.
About You
We are looking for an organised, proactive and commercially minded individual who enjoys taking ownership and delivering exceptional outcomes.
You will ideally have
- Experience within Events, Media, Saa S, Experiential Marketing or a Client Success environment.
- Excellent organisational and project management skills.
- The ability to prioritise effectively and manage multiple deadlines.
- Outstanding communication and relationship‑building skills.
- A naturally curious and commercially minded approach.
- The ability to thrive in a fast‑paced, high‑growth environment.
- A collaborative mindset and desire to work cross‑functionally.
Why Join?
- Join one of the fastest‑growing and most influential businesses in the Prop Tech sector.
- Work with globally recognised brands and senior industry leaders.
- Gain exposure to international events and campaigns.
- Be part of an ambitious, high‑performing and collaborative team.
- Play a key role in shaping the experience of some of the industry's most important customers.
If you're a highly organised, customer‑centric professional who enjoys managing complex projects and building relationships with high‑profile clients, we'd love to hear from you.
#J-18808-Ljbffr
Customer Success Manager employer: The Closers Club
As an Account Executive at one of the UK's most recognisable brands, you'll thrive in a dynamic work culture that prioritises exceptional leadership and award-winning training. With the opportunity to work flexibly between home and customer meetings in London, you will enjoy uncapped commission and a company car, all while building meaningful relationships with New Homes Developers. This role not only offers outstanding earning potential but also a clear path for career progression, making it an ideal environment for ambitious sales professionals eager to grow.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like The Closers Club.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like The Closers Club? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit The Closers Club's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Customer Success Manager role at The Closers Club, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at The Closers Club
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where The Closers Club operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to The Closers Club. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at The Closers Club.
