At a Glance
- Tasks: Deliver exceptional service and assist in the smooth running of the restaurant.
- Company: The Clockspire, a beautifully restored restaurant in Somerset.
- Benefits: Complimentary meals, life assurance, career development, and employee discounts.
- Other info: Family-feel culture with opportunities for growth in a fast-growing company.
- Why this job: Join a passionate team and create memorable dining experiences for guests.
- Qualifications: Passion for food and customer service, excellent communication skills.
Company Description
The Clockspire, was originally built by Sir William Medlycott in 1864 as a school which has been brought back to its former glory creating a warm and welcoming restaurant. Set by the quaint Somerset village of Millborne Port, the restaurant offers a memorable experience from a spectacular view by the large windows and lofted ceilings with statement chandeliers to seasonal and locally foraged exceptional dishes along with carefully selected wines.
Find out more about The Clockspire by visiting our website: https://www.theclockspire.com/
Job Description
Part time role
We are looking for a part-time Waiter / Waitress to assist the restaurant managers in the day to day running of the restaurant and deliver an exceptional service to customers.
About the Waiting Team role:
- Provide exceptional service to our guests
- To successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
Qualifications
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
- Complimentary meals during shifts
- Diverse apprenticeship opportunities
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
The Clockspire - Waiting Staff employer: The Clockspire
The Clockspire is an exceptional employer that fosters a family-feel culture, providing ample opportunities for personal and professional growth within the vibrant setting of Millborne Port. Employees enjoy a range of benefits including complimentary meals during shifts, life assurance, and discounts at various retailers, all while being part of a team dedicated to delivering outstanding service in a beautifully restored restaurant environment.
StudySmarter Expert Advice🤫
We think this is how you could land The Clockspire - Waiting Staff
✨Tip Number 1
Get to know the restaurant! Before your interview, check out The Clockspire's website and social media. Familiarising yourself with their menu and vibe will show you're genuinely interested and ready to fit in.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Think of some scenarios you might face and how you'd handle them. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a restaurant setting. Make sure you look smart and presentable for your interview – it shows you care about the role and the establishment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace The Clockspire - Waiting Staff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and customer service shine through. We want to see that you’re genuinely excited about the role and the experience we offer at The Clockspire.
Tailor Your CV:Make sure your CV highlights relevant experience in waiting staff roles. We appreciate attention to detail, so customise it to reflect how your skills align with what we’re looking for at The Clockspire.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We’re all about creating a warm atmosphere, so let us know why you’d be a great fit for our team and how you can contribute to our welcoming vibe.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Clockspire
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with The Clockspire's menu. Understand the dishes, ingredients, and any seasonal specials. This will not only impress the interviewers but also show your genuine interest in the restaurant and its offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to deliver the high standard of service expected at The Clockspire.
✨Emphasise Teamwork and Communication
As a waiter or waitress, you'll need to work closely with your team. Be ready to discuss how you collaborate with others, resolve conflicts, and ensure smooth service. Highlighting your teamwork skills will resonate well with the interviewers.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for. It shows that you understand the importance of presentation in the hospitality industry.
