At a Glance
- Tasks: Welcome climbers, assist with coaching, make coffee, and keep the hangar tidy.
- Company: The Climbing Hangar - a vibrant community-focused climbing centre.
- Benefits: £12.96/hour, unlimited free climbs, discounts, 28 days holiday, and wellness support.
- Other info: Flexible hours, training opportunities, and a supportive work environment.
- Why this job: Join a fun team, meet new people, and enjoy climbing while working.
- Qualifications: Great communication skills and a passion for teamwork; climbing experience is a bonus.
The predicted salary is between 12.96 - 12.96 £ per hour.
Our Climbing Crew is what makes our hangars rock. And to join, you don’t need to be a climber already. If you’re a people person, bring good energy and love working as a team in a quick-thinking environment, The Climbing Hangar could be the place for you.
The need-to-know info:
- Where: The Climbing Hangar Exeter - 6 Marsh Green Rd N, Marsh Barton, Exeter EX2 8NY
- Pay: £12.96 per hour
- Working hours: Daytimes, evenings and weekends all year
- Apply by: Sunday 19th July 2026
What you’ll do:
Every day is different and our team loves the variety. You’ll be doing a little bit of everything, including:
- Saying hi to climbers and coffee drinkers
- Helping newbies get set up on their first climb
- Offering a helping hand for adult and kids coaching
- Making a few coffees and flexing your barista skills (we’ll teach you how)
- Keeping things clean, tidy and safe
What’s in it for you:
- Friendly hours with your rota set 4 weeks in advance
- Unlimited free climbs for you and a buddy (plus your kids, if you have them)
- Discount on food and drinks in our cafe
- 28 days holiday per year, including bank holidays (pro-rata)
- Employee referral scheme to bag an extra £200*
- Exclusive deals on climbing gear
- Long service recognition
- Access to our Employee Assistance Programme (free 24/7 wellbeing support for work-related and personal issues), plus on-site Mental Health First Aiders and counselling
- Training and development, including coaching, first aid and safeguarding
Who we’re looking for:
All of our crew are unique, and they’re what makes us special. We look for people who:
- Are happy to chat to anyone
- Can juggle lots of things, even when the heat is on
- Want to take their climbing career to the next level
- Are go-getters and up for anything
- Have the right to work in the UK
- Are committed to safeguarding
- A Basic DBS is required for this role. An Enhanced DBS and self-declaration form are required if you pursue coaching (TCH Funded)
It’s not essential, but it's also nice if you:
- Have customer service or hospitality experience in your back pocket
- Have a passion for climbing and an interest in promoting the sport to others
- Have coached before in any setting
- Know how to make a good coffee / have worked a till before
- Love having a natter with customers
Who are we?
Our story started in a warehouse in Liverpool back in 2011, when our Founder wanted a new place to climb with his mates. What started out as a simple project grew into an important mission: To inspire bolder living through indoor climbing. These days, we care more about how our members’ climbing journey nourishes and connects them than what that journey is. Climb up, fall off, spend more time on the mats with your mates. It doesn’t matter to us because finding joy in how they do something is more important than what they do – and all of us find joy in play. Play is a secret superpower in climbing and in life. And, at The Climbing Hangar, play is what we do best. We’re now an open, trusted and welcoming space where old-school climbing and new-to-climbing coexist. We’re a place for everybody and people tell us that they feel like they belong here. That’s the whole point.
We are an equal opportunities employer and are committed to ensuring equality for all. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employment decisions are made based on merit, skills and experience.
*Find out more on our Employee Referral Scheme
Crew Member - Exeter employer: The Climbing Hangar
At The Climbing Hangar Exeter, we pride ourselves on fostering a vibrant and inclusive work culture where every crew member is valued. With friendly hours, unlimited free climbs, and comprehensive training opportunities, we empower our team to grow both personally and professionally while enjoying the thrill of climbing. Join us in creating a welcoming space that inspires joy and connection for all, making it an exceptional place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member - Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Climbing Hangar. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Climbing Hangar
Don't be shy about reaching out to The Climbing Hangar directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Crew Member - Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Climbing Hangar and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Climbing Hangar
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!