At a Glance
- Tasks: Build strong customer relationships and ensure smooth order processing.
- Company: Growing business in Elland with a focus on customer service.
- Benefits: Full-time role with potential for permanent position and career growth.
- Other info: Dynamic role with varied tasks and a supportive team environment.
- Why this job: Be the go-to person for customers and make their experience outstanding.
- Qualifications: Organised, proactive, and great at communication.
The predicted salary is between 28500 - 28500 £ per year.
Do you enjoy building strong relationships with customers and being the person who keeps everything running smoothly? We are looking for an organised and proactive Customer Account Coordinator to join a growing business in Elland. This is an excellent opportunity for someone who enjoys customer service, administration and working closely with different departments to ensure customers receive an outstanding service. No two days are the same. You will become the main point of contact for a portfolio of customers, processing orders, coordinating requirements and ensuring everything runs smoothly from enquiry through to delivery.
The Role
As a Customer Account Coordinator, you will work closely with customers, warehouse, logistics and operations teams to ensure orders are processed accurately and delivered on time. Your responsibilities will include:
- Managing customer accounts and building long term relationships
- Processing customer orders and sample requests
- Handling customer enquiries by telephone and email
- Monitoring orders and keeping customers updated throughout the process
- Coordinating with warehouse and operational teams
- Preparing shipping and dispatch documentation
- Managing back orders and resolving customer queries
- Maintaining accurate customer records
Customer Account Co-ordinator employer: The Clever Fish Recruitment
Join a dynamic and supportive team in Elland as a Customer Account Coordinator, where your organisational skills and customer service passion will thrive. We offer a collaborative work culture that values employee growth, providing opportunities for professional development and the chance to make a real impact on our customers' experiences. With a focus on teamwork and communication, you'll enjoy a fulfilling role in a growing business that prioritises both customer satisfaction and employee well-being.
Contact Details:
The Clever Fish Recruitment Recruitment Team
