At a Glance
- Tasks: Lead a dynamic team to elevate guest experiences and manage F&B operations.
- Company: Luxury 4-star hotel in the heart of London, recently transformed with £20m investment.
- Benefits: Competitive salary, career development, wellness support, and discounts on various services.
- Other info: Inclusive workplace with recognition programs and opportunities for community involvement.
- Why this job: Make a real impact on guest experiences while growing your career in hospitality.
- Qualifications: Strong leadership, communication skills, and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
As F&B Manager, you bring energy, adaptability, and a hands‑on approach to each day, ensuring smooth operations across all Restaurant, Meetings & Events areas, Breakfast, and In‑Room Dining. No two days are the same, and you will lead a dynamic team with creativity, focusing on excellent guest experiences and maintaining the high standards our guests expect. Your role is pivotal in fostering positive client relationships, promoting our M&E spaces, and driving future business through return guests in our outlets. In this role, you will work closely with both the events, sales and front of house teams to ensure clear communication, exceptional service, above all, memorable dining experiences.
Responsible for recruitment, training, and development, you will shape a collaborative, engaging, and inclusive team environment. You will manage department budgets, forecast sales and revenue, and keep an eye on trends to spot new opportunities, all while aligning with the F&B Director/Hotel Manager to create a workplace that values every team member’s contributions.
What you’ll bring
- Creative leadership that inspires and motivates your team
- A focus on details and the ability to elevate guest experiences through thoughtful touches
- Excellent communication skills for effective collaboration with sales and event operations
- Analytical mindset with the ability to plan, forecast, and drive revenue
- Strong focus on quality and maintaining high standards throughout all services
- Commercial awareness to drive business and understand trends in hospitality
- Passion for guest service, with a proactive approach to resolving any challenges.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest‑Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well‑being - We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Manager - Elevate Guest Experiences & Revenue in City of Westminster employer: The Clermont
The Clermont Victoria is an exceptional employer, offering a vibrant work culture in a beautifully transformed luxury hotel located in the heart of London. With a strong commitment to employee growth and well-being, we provide tailored career development opportunities through our award-winning Academy, alongside competitive benefits such as flexible pay options, wellness resources, and recognition programmes that celebrate our team's achievements. Join us to be part of a dynamic team dedicated to creating memorable guest experiences while enjoying a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Manager - Elevate Guest Experiences & Revenue in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! As an F&B Manager, your energy and adaptability are key. Be yourself, share your passion for guest experiences, and let your creativity shine through. Remember, they want to see how you can elevate their team!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle challenges in the role, like managing budgets or resolving guest complaints. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your journey, so take advantage of our resources and career development opportunities while you’re at it!
We think you need these skills to ace F&B Manager - Elevate Guest Experiences & Revenue in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for guest service shine through! We want to see how you can elevate experiences and create memorable moments for our guests.
Be Specific:Use specific examples from your past experiences that highlight your leadership skills and ability to drive revenue. We love seeing how you've tackled challenges and made a positive impact in previous roles.
Tailor Your Application:Make sure to tailor your application to the F&B Manager role. Highlight your adaptability and creativity, and show us how you align with our values and the high standards we uphold.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Clermont
✨Know Your Venue
Before the interview, take some time to research The Clermont Victoria. Familiarise yourself with its recent transformation and unique offerings. This will not only show your enthusiasm but also help you tailor your answers to align with their vision of elevating guest experiences.
✨Showcase Your Leadership Style
As an F&B Manager, your leadership skills are crucial. Prepare examples that highlight your ability to inspire and motivate a team. Think about specific situations where you’ve successfully led a team through challenges or implemented creative solutions to enhance guest experiences.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you approach budgeting, forecasting, and spotting trends in hospitality. Bring examples of how your analytical mindset has previously driven revenue or improved service quality. This will show that you can contribute to the hotel's financial success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding guest service challenges. Think of scenarios where you turned a negative experience into a positive one. This will demonstrate your proactive approach and commitment to exceptional service.
